RE: Oracle DBA(24x7) from Oracle

At a previous job, my employer has developped that offer. We were offering bronze (9to5 weekdays), silver (9 to 5 7days) and gold support (24h 7days). Isn't that ironic.

For the client, it is support only. No design, no development.

On the other hand, a good DBA can automate all that monitoring.

Stephane

-----Original Message-----
Annamalai
Sent: Tuesday, April 15, 2003 2:59 PM
To: Multiple recipients of list ORACLE-L

Hi.

Manager and myself were debating over this issues for quite few days now....

We were planning to hire a junior DBA, but Oracle Sales repersentatives are justifying us that we dont need one, as they can provide 24x7 DBA support for $4K per month which works out to be $48k per year, lot cheaper than hiring a DBA.

Anybody have any experience with this type of support.

Would like to hear from your experiences. -Arun.

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Author: Arun Annamalai
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Author: Stephane Paquette
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