RE: Oracle DBA(24x7) from Oracle

From: Nelson, Allan <anelson_at_midf.com>
Date: Tue, 15 Apr 2003 12:39:01 -0800
Message-ID: <F001.00581C9E.20030415123901@fatcity.com>

I would really be wary of that extra services point. You may think you have a handle on requirements for a particular IT position but unless you have considered it very carefully indeed you will probably miss a number of small but convenient things that this position would do that will all be extra costs or imposed on you if Oracle has a contract. Consider that Oracle negotiates these contracts frequently and you do not. Consider who might have the advantage under those circumstances. I used to work for a nameless, infamous outsourcing company and while this not exactly the same situation it is similar. Over a period of the contract I never found anyone happy with the way contract administration went, myself included.

Allan

-----Original Message-----

Sent: Tuesday, April 15, 2003 2:44 PM
To: Multiple recipients of list ORACLE-L

Arun

   The key issue is what will Oracle be doing for the $4K/month? Just monitoring whether your database is up? For how many hours per day? If that is all they are doing, a Perl script that pages you can do that.

   Typically the junior DBA will be doing a lot more than monitoring the database. Like many of the routine tasks we all do. My experience with services like you describe is that if you want them to do any other tasks, that is additional money. Plus you may have to pay travel & lodging for someone to drop in for you to explain the requirements.

Dennis Williams
DBA, 40%OCP, 100% DBA
Lifetouch, Inc.
dwilliams_at_lifetouch.com

-----Original Message-----

Sent: Tuesday, April 15, 2003 1:59 PM
To: Multiple recipients of list ORACLE-L

Hi.

Manager and myself were debating over this issues for quite few days now....

We were planning to hire a junior DBA, but Oracle Sales repersentatives are justifying us that we dont need one, as they can provide 24x7 DBA support for $4K per month which works out to be $48k per year, lot cheaper than hiring a DBA.

Anybody have any experience with this type of support.

Would like to hear from your experiences.
-Arun.

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Author: Arun Annamalai
  INET: oracle_at_shakaboom.com

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Author: DENNIS WILLIAMS
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Author: Nelson, Allan
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