Re: Metalink Oracle Support Improving.......

ODC has been around for quite some time, at least a year if not more. Some of the
the IT analysts here do get assistance from Oracle Support that way. It sure is "cool" !

Hemant
At 07:18 AM 03-03-03 -0800, you wrote:
>Today I found out that the OWS personnel can use 'Oracle Direct Connect'
>to view your actions on the Client PC.
>
>One of our Developers resolved his problem, with PreCompilers, when the
>support analyst 'saw' his actions via this tool.
>
>There is some information at http://metalink.oracle.com/odc/east (or
>west)...
>
>
>- Kirti
>
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>Author: Deshpande, Kirti
> INET: kirti.deshpande_at_verizon.com
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Hemant K Chitale
My personal web site is : http://hkchital.tripod.com

-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.net
-- 
Author: Hemant K Chitale
  INET: hkchital_at_singnet.com.sg

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