Re: RTFM/ SUPPORT, etc WASRe: Index & Constraint

I think that after finding the problem you should check metalink, read the manuals, ask the list, try to define it more etc. These should take 1-2 days at most.
If problem not solved - call support.
This way you have a two prong attack on it: you and support. I just thought that 2 weeks it overdoing it.

Yechiel Adar
Mehish
----- Original Message -----
To: Multiple recipients of list ORACLE-L <ORACLE-L_at_fatcity.com> Sent: Tuesday, June 25, 2002 5:23 PM

> that of which is happening today, tech support is busy answering RTFM
> questions like:
>
> What is a database, whats the R in RDBMS stand for, how do i create a
> user, etc.
>
> joe
>
>
> Rachel Carmichael wrote:
>
> >and I use the ora-600 lookup tool on Metalink, search metalink for the
> >1st parameter in the ora-600 message.
> >
> >Yes we pay a lot for support, but if we bombard the support techs with
> >questions we can answer ourselves, then when we NEED them for real,
> >they are too busy to help us.
> >
> >Rachel
> >
> >--- Joe Testa <jtesta_at_dmc-it.com> wrote:
> >
> >>well ora600 errors you cant fix but before i lay claim that its a
> >>bug, i
> >>have everything support will ask for including multiple test cases
> >>before i get them on the horn.
> >>
> >>joe
> >>
> >>
> >>Yechiel Adar wrote:
> >>
> >>>----- Original Message -----
> >>>
> >>>>i call support usually AFTER 2 weeks of working on an issue
> >>>>my self, they are my last resort, when i've exhausted all of my
> >>>>
> >>friends,
> >>
> >>>>cohorts and this list for my issue.
> >>>>
> >>>>joe
> >>>>
> >>>Hello Joe
> >>>
> >>>I think that your policy is wrong. If after one or two days
> >>>you do not solve the problem open a TAR.
> >>>
> >>>Why are we paying so much $? Let them work !!!
> >>>
> >>>Yechiel Adar
> >>>Mehish
> >>>
> >>>
> >>
> >>
> >>--
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> >>--
> >>Author: Joe Testa
> >> INET: jtesta_at_dmc-it.com
> >>
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> Author: Joe Testa
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>
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-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Yechiel Adar
  INET: adar76_at_inter.net.il

Fat City Network Services    -- (858) 538-5051  FAX: (858) 538-5051
San Diego, California        -- Public Internet access / Mailing Lists
--------------------------------------------------------------------
To REMOVE yourself from this mailing list, send an E-Mail message
to: ListGuru_at_fatcity.com (note EXACT spelling of 'ListGuru') and in
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(or the name of mailing list you want to be removed from).  You may
also send the HELP command for other information (like subscribing).