Re: Ticket tracking system

Don't "delete".
Just mark it as "closed".

Igor Neyman, OCP DBA
ineyman_at_perceptron.com

• Original Message ----- To: "Multiple recipients of list ORACLE-L" <ORACLE-L_at_fatcity.com> Sent: Tuesday, April 02, 2002 2:38 PM

> I develope a ticket database for people to open, close, re-open ticket to
> update using oracle database. My question is how do I use SQL command to
> let people re-open a close ticket for updates? When someone close a
ticket,
> delete command is executed and data is gone. Please advise.
>
> Thanks,
> David
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> Please see the official ORACLE-L FAQ: http://www.orafaq.com
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> Author: Nguyen, David M
> INET: david.m.nguyen_at_xo.com
>
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-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Igor Neyman
  INET: ineyman_at_perceptron.com

Fat City Network Services    -- (858) 538-5051  FAX: (858) 538-5051
San Diego, California        -- Public Internet access / Mailing Lists
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To REMOVE yourself from this mailing list, send an E-Mail message
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also send the HELP command for other information (like subscribing).