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RE: Oracle Wants Users to Hand over Apps Management

From: Mark Leith <mark_at_cool-tools.co.uk>
Date: Tue, 26 Mar 2002 09:03:38 -0800
Message-ID: <F001.004336DC.20020326090338@fatcity.com>


What got me was another quote by Jeff Henley:

"This is really the way most customers are going to want to have their software delivered over time. The bulk of our customers are going to operate this way in the not-too-distant future," Henley said. "We offer much faster implementation, much lower cost and much better service."

Another line that says "all DBAs will be redundant in the not-too-distant future"! Are they saying that Oracle support offers a much better service and response time than a well trained DBA can? Fair enough with bug checking and alike, but how long does it take for a lot of you to get iTARS answered etc.?

-----Original Message-----

Dave
Sent: 26 March 2002 15:18
To: Multiple recipients of list ORACLE-L

Another publicity blunder by Uncle Larry.

-----Original Message-----

Sent: Tuesday, March 26, 2002 8:03 AM
To: Multiple recipients of list ORACLE-L

Oracle Wants Users to Hand over Apps Management

Putting muscle behind the outsourcing model of application management, Oracle Corp. said it is starting an international campaign to persuade customers to hand over maintenance of their Oracle software.

"We have decided to go in and actively go after our installed base and tell them that this is a better way to [run Oracle applications]," said Jeff Henley, Oracle's chief financial officer, speaking to financial analysts in New York yesterday. "We will put the sales guys on it and invest heavily in capacity."

For full story:
http://www.computerworld.com/storyba/0,4125,NAV47_STO69446,00.html


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Author: Mark Leith
  INET: mark_at_cool-tools.co.uk

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