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Ken.
I work for a quasi state gov't organization ( state lottery) and we
are covered under the state contract with Oracle for support. I think that with
some creative investigating you can uncover the CSI number that exists in the
state organization and use it to get access to Metelink. That is in fact if the
organization is "legal" with the software it is using.
ROR mª¿ªm>>> ken.janusz_at_sufsys.com 12/31/01 07:05AM
>>>
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<FONT face=Arial color=navy
size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">I work
for a very small company that does DB/application conversions for state
governments. They will not spend
the money for Metalink. I am the
only Oracle person in the company.
So, my only source of Oracle information is documentation and the e-mail
lists. I have found that a lot of
times the specific information I need is not in the documentation so the e-mail
lists are my last resort. I am very
happy that these lists exist and all the help everyone has given
me.
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<FONT face=Arial color=navy
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style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">Thanks,
<FONT face=Arial color=navy
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style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">Ken
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<FONT face=Tahoma color=black
size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Tahoma">-----Original
Message-----From: Hallas John
[mailto:John.Hallas_at_btcellnet.net]<SPAN
style="FONT-WEIGHT: bold">Sent: Monday, December 31, 2001 3:00
AMTo: Multiple recipients of
list ORACLE-LSubject: RE: XP
Professional & 9i
<FONT face="Times New Roman"
size=3>
<FONT face="Times New Roman" color=black
size=2>I think it is our problem
actually because the majority of questions you ask could be answered quite
easily by looking at the manual or using Metalink.<FONT
color=black><SPAN
style="COLOR: black; mso-color-alt: windowtext">
<FONT face="Times New Roman" color=black
size=2>Is your company just a one or
2 man band or is it a reasonably sized company. If so I would have thought that
having Oracle support was a necessity rather than a nice to
have.<SPAN
style="COLOR: black; mso-color-alt: windowtext">
<FONT face="Times New Roman" color=black
size=2>I once turned down a contract
at a company because they did not have 24 hour support and I was expected to do
out of hours support for which any call was made would be charged for. I and I
am sure many others have got into a situation where we are on our
own/tired/stuck/confused whatever and a call to support has been very helpful,
not just for the answer but more as someone to talk to, ensure that you are not
about to do anyuhing stupid (too late for me :-)). <FONT
color=black><SPAN
style="COLOR: black; mso-color-alt: windowtext">
<FONT face="Times New Roman" color=black
size=2>Knowadays there is a lot more
on-line resource available and this list is getting better all the time but I
personally think Metalink is invaluable both for resolving immediate problems
and digging deeper into areas of interest.<SPAN
style="COLOR: black; mso-color-alt: windowtext">
<FONT face="Times New Roman" color=black
size=2>John<FONT
color=black> <SPAN
style="COLOR: black; mso-color-alt: windowtext">
<FONT face="Times New Roman" color=black
size=2>-----Original
Message-----
<SPAN
style="FONT-SIZE: 10pt; COLOR: black">From: Ken Janusz [<A
href="mailto:ken.janusz_at_sufsys.com">mailto:ken.janusz_at_sufsys.com]<FONT
color=black> <FONT color=black
size=2>Sent: 29 December 2001
17:55
<SPAN
style="FONT-SIZE: 10pt; COLOR: black">To: Multiple recipients of list
ORACLE-L
<SPAN
style="FONT-SIZE: 10pt; COLOR: black">Subject: RE: XP Professional &
9i
<SPAN
style="COLOR: black; mso-color-alt: windowtext">
<FONT face="Times New Roman"
color=black size=3><SPAN style="FONT-SIZE: 12pt; COLOR: black"> <FONT color=black><SPAN style="COLOR: black; mso-color-alt: windowtext">
color=black size=3><SPAN style="FONT-SIZE: 12pt; COLOR: black"> <FONT color=black><SPAN style="COLOR: black; mso-color-alt: windowtext">
style="COLOR: black"> <SPAN style="FONT-SIZE: 10pt; COLOR: black">a member of MetaStink?"<FONT color=black> <SPAN style="COLOR: black; mso-color-alt: windowtext">
style="FONT-SIZE: 10pt; COLOR: black">><SPAN style="COLOR: black"> <SPAN style="FONT-SIZE: 10pt; COLOR: black">> Thanks,<FONT color=black> <FONT color=black
style="FONT-SIZE: 10pt; COLOR: black">><SPAN style="COLOR: black"> <SPAN style="FONT-SIZE: 10pt; COLOR: black">> Ken, go to metalstink and look forthe certification matrix.<SPAN
style="COLOR: black"> <SPAN style="FONT-SIZE: 10pt; COLOR: black">><SPAN style="COLOR: black"> <SPAN style="FONT-SIZE: 10pt; COLOR: black">> joe<FONT color=black> <FONT color=black
style="FONT-SIZE: 10pt; COLOR: black">-- <SPAN style="COLOR: black"><SPAN style="FONT-SIZE: 10pt; COLOR: black">Please see the official ORACLE-L FAQ: <Ahref="http://www.orafaq.com"
style="COLOR: black"> <SPAN style="FONT-SIZE: 10pt; COLOR: black">-- <SPAN style="COLOR: black"><SPAN style="FONT-SIZE: 10pt; COLOR: black">Author: Jared Still<FONT color=black> <FONT color=black
style="FONT-SIZE: 10pt; COLOR: black">--------------------------------------------------------------------<FONTcolor=black> <FONT color=black
style="COLOR: black"> <SPAN style="FONT-SIZE: 10pt; COLOR: black">-- <SPAN style="COLOR: black"><SPAN style="FONT-SIZE: 10pt; COLOR: black">Please see the official ORACLE-L FAQ: <Ahref="http://www.orafaq.com"
style="COLOR: black"> <SPAN style="FONT-SIZE: 10pt; COLOR: black">-- <SPAN style="COLOR: black"><SPAN style="FONT-SIZE: 10pt; COLOR: black">Author: Ken Janusz<FONT color=black> <FONT color=black
style="FONT-SIZE: 10pt; COLOR: black">--------------------------------------------------------------------<FONTcolor=black> <FONT color=black
color=black size=3><SPAN style="FONT-SIZE: 12pt; COLOR: black; FONT-FAMILY: 'Courier New'; mso-fareast-font-family: 'Courier New'"><SPAN style="mso-bidi-font-size: 12.0pt; mso-ansi-font-size: 12.0pt">=========================================================<SPAN style="mso-bidi-font-size: 12.0pt; mso-ansi-font-size: 12.0pt">This electronicmessage contains information from the mmO2 plc Group
style="mso-bidi-font-size: 12.0pt; mso-ansi-font-size: 12.0pt">(to the numbers or address above) immediately.<SPAN style="mso-bidi-font-size: 12.0pt; mso-ansi-font-size: 12.0pt">=========================================================<FONTcolor=black><SPAN