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Questions about Oracle World Wide Support

From: Chuan Zhang <chuan_at_asiaonline.net>
Date: Wed, 18 Jul 2001 16:56:25 -0700
Message-ID: <F001.0034E0D3.20010718170621@fatcity.com> 







Dear DBA gurus,


 



Could I ask you about the following 


questions:


 



What are the benifits of having a support 
contract?what are the issues withnot having a support contract or what the 
risks do I have to take without the Support?What is it covering? I 
mean, Does it cover issues involved in our application systems?


 



Your views and advice are vital for 


me.


 



Thanks


 



Chuan


 

Received on Wed Jul 18 2001 - 18:56:25 CDT












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