RE: RE: Silver vs. Gold support

Look how much you are saving using Silver support. The tell you the 800 # to call for support 24 / 7. You never had that with Bronze support.. You had to pay the phone company to place the call and then you couldn't get any price break for calling in the evening because the Bronze support was for Mon-Fri 8-5 only. There are silver linings in everything if you look close enough. (In this case the Silver lines the pockets).
ROR mª¿ªm

>>> ThaterW_at_telergy.net 05/11/01 02:10PM >>> On Fri, 11 May 2001,Mohan, Ross scribbled on the wall in glitter crayon:

->Is this truly the beloved authoress of Oracle DBA 101 I hear?
->
->You speak sourly of our Lord in front of his very home? <snicker snicker>

Ross be careful. Remember "do not meddle in the affairs of dragons, for you are crunchy and go well with ketchup.";-)

She's not the only one upset, they just nailed us here for Silver support big time.

And I can't ever get logged into metawhat to put in the iTAR I have to have before I call support to get the silver support we paid for that doesn't even exist anymore.

--
Bill Thater             Certifiable ORACLE DBA
Telergy, Inc.            thaterw_at_telergy.net 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
You gotta program like you don't need the money,
You gotta compile like you'll never get hurt,
You gotta run like there's nobody watching,
It's gotta come from the heart if you want it to work.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
If at first you don't succeed, you must be a programmer.

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-- 
Author: Thater, William
  INET: ThaterW_at_telergy.net 

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