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Home -> Community -> Mailing Lists -> Oracle-L -> Re: (Fwd) Use of third-party tools in Oracle environments [Note:47292.1]
(fyi, from Metalink)
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Doc ID: Note:47292.1
Subject: Official Backup Policy --
Certification, RMAN, EBU,
Third-Party Software
Content Type: TEXT/PLAIN
Creation Date: 16-OCT-1997
Last Revision Date: 04-MAY-2000
Language: USAENG
Oracle *DOES NOT* certify media management software with Recovery Manager (RMAN) or the Enterprise Backup Utility (OBACKUP, EBU).
Source: Bernard Vincent, Director, Operations and Services Planning, Worldwide Customer Support. September 2, 1997
Use of third-party tools in Oracle environments
To: Worldwide Oracle Support Customers
To protect customer data against loss or damage and ensure Oracle's ability to provide timely service and support, Oracle Worldwide Customer Support and Oracle Server Technologies have developed the following policy:
Oracle cannot guarantee customers data integrity and product functionality
where third-party products alter the internal contents of the Oracle database
files, data blocks, log files or control files. Third-party products or
customer-developed programs which alter the internal contents of these files
may introduce inconsistencies that render the data to be unusable. In such
situations, customers may be required to restore from the last backup prior to
the first use of the third-party product in order for Oracle to provide
effective assistance. Examples of such products include data reorganization
tools, data loaders, [***]defragmentation tools[***], products that conduct
incremental
backups of only changed portions of data, or any product that attempts to
alter the contents of the Oracle data files, blocks, logs or control files.
This [***]excludes[***] simple copying utilities such as operating system utilities
or
any other product that reproduces an exact image of the data as it was
originally written by Oracle.
Oracle customers are encouraged to work with third-party software vendors to determine how that vendors' product interacts with Oracle technology, and if the above information is pertinent to their environment or may compromise their data retention and recovery capabilities. .
Copyright (c) 1995,2000 Oracle Corporation. All Rights Reserved. Legal Notices and Terms of Use.
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