RE: Metalink

I agree with you, Rodd.

Ever since they force everybody to open the TAR in metalink, they should expect a huge growth in the number of TAR submitted per day. Before they introduce this function, in order to open a TAR, you probably have to wait on the phone for at lease 30 minutes to open the TAR. Most people who waited for over 30 minutes to open a TAR are the people with REAL ISSUE! Now, you can just logon to the web and open the TAR. It can be done in about 5 minutes (if the site is up and running!!). More people is going to abuse the iTAR features. I can't believe that the Oracle folks never thought about this before!!

Winnie

"Holman, Rodney" <rodney.holman_at_lodgenet.com>@fatcity.com on 03/05/2001
12:55:34 PM

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UNEXPECTED GROWTH?? How can they not expect growth when they force ALL their TAR functions to be initiated via iTAR. As for acceptance of Metalink, isn't that sort of like saying you can use Metalink for all your support contacts or you can use Metalink. What choice did we have in
"accepting" this?

At least he was more descriptive of the problem and what was taking place to
fix it.

Rodd

-----Original Message-----
... The site has experienced tremendous and unexpected growth in customer acceptance of Metalink, especially after we introduced the iTAR functionality.

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