Re: Problem solved, but WHY??? (Long)

I'm not a bright network guru, but here is a thought:

A tech support person can't always be perfect, so you might have to cut your losses when dealing with a specific problem.

If you have the luxury of time, consider asking them (Oracle tech support) to close the TAR. Lie if you have to (actually they are probably going to be quite happy to close a TAR regardless of your reasons, and unlikely to object!). Then a couple of days later call the same issue in again, and hope you get someone else that is in a better position to deal with the issue.
regards,
ep

On 10 Nov 2000, at 9:20, Michael Ray wrote:

Date sent:      	Fri, 10 Nov 2000 09:20:38 -0800
To:             	Multiple recipients of list ORACLE-L <ORACLE-L_at_fatcity.com>
From:           	"Michael Ray" <Michael.Ray_at_trw.com>
Subject:        	Problem solved, but WHY??? (Long)

> I hope some bright Oracle networking guru out there can explain
> WHY our problem was solved the way it was. PLEASE!
Received on Fri Nov 10 2000 - 15:02:55 CST