RE: Novell being de-supported -- is it true?

From: Boivin, Patrice J <BoivinP_at_mar.dfo-mpo.gc.ca>
Date: Mon, 06 Nov 2000 11:56:35 -0400
Message-Id: <10672.121215@fatcity.com>

Never mind, I found it by doing a simple search for Novell instead of going through the product lifecycle links:

Note:120207.1
Subject: Oracle Products on Novell NetWare Desupport Notice Type: DESUPPORT
Status: PUBLISHED
Content Type: TEXT/PLAIN
Creation Date: 20-SEP-2000
Last Revision Date: 20-SEP-2000
Language: USAENG

Oracle Support Services
Product Obsolescence and
Desupport Notice

September 2000

Product / Platform:	Oracle products on Novell NetWare
Error Correction Support ends on:	31 December 2001
Extended Assistance Support ends on:	31 December 2004

Product Obsolescence / Desupport Summary: Oracle Corporation announces the end of Error Correction Support for all Oracle products on Novell NetWare, effective December 31, 2001. Extended Assistance Support for Oracle on NetWare will end on 31 December 2004. The terminal Oracle RDBMS release on NetWare will be 8.1.7. Migration options include other Oracle supported platforms such as the Oracle8i Appliance, Linux, Sun Solaris, HP/UX, etc.

Product Obsolescence / Desupport Details: Extended Assistance Support will be offered for three years after Error Correction Support ends to those customers who are unable to migrate to other platforms before December 31, 2001. Extended Assistance Support provides telephone and electronic support only, consisting of the following:
- Answers to customer questions and queries

Workarounds, where if possible
Assistance with migration plan to supported products

Extended Assistance Support does not include the following:
- Software Error Correction Support

Backporting of fixes
Certification with supported products, newer operating system releases or new compilers
Escalation support, response time adherence and skill availability

Due to these limitations, Oracle strongly recommends that customers upgrade to other Oracle supported platforms as soon as possible to maintain the highest level of support for their products and systems.

Migration Fees:
No fees will apply for customers with Oracle Silver and Gold metal support contracts. The standard 10% cross platform migration fee for Bronze customers will be waived if customers transfer their Oracle licenses to an Oracle8i Appliance by December 31, 2001. The 10% cross platform migration fee will be applied for all other situations.

Customer Action:
To request a migration to other Oracle supported platforms such as the Oracle8i Appliance, Linux, Sun Solaris, HP/UX please call 719-785-7600 (West),
719-635-8900 (Central), or 407-240-8900 (East) and route your call to Client Relations. Non-U.S. customers should contact their Oracle Local Support Center(LSC).

This service announcement is addressed to your company contact on record with Oracle. Please ensure that this letter is made available to the appropriate personnel at your site. If you are not the individual within your company to whom this notice should be sent, please contact your Oracle Local Support Center(LSC).

This document is for informational purposes only, and is intended to outline Oracle's current plans regarding the migration path for customers under technical support. The information in this document is subject to change without notice at Oracle's discretion. Future releases of Oracle programs that may be part of a migration path are provided, in accordance with Oracle's current transfer policies, only to customers who have a valid Technical Support Agreement.

Customers with a valid Technical Support Agreement will have access to OracleMetaLink 2.0 and may also find this information online at: http://metalink.oracle.com under the Product Lifecycle section. .

Regards,
Patrice Boivin
Systems Analyst (Oracle Certified DBA)

	-----Original Message-----
	From:	Boivin, Patrice J 
	Sent:	Monday, November 06, 2000 11:45 AM
	To:	'ORACLE-L_at_fatcity.com'
	Subject:	Novell being de-supported -- is it true?

	I did a search in Metalink, nowhere does it say Oracle will

de-support Novell.

It does say it will de-support NDS, IPX/SPX and Oracle Names, though.

If someone can point me to a link that states Novell will be de-supported, I would like to see it.

This is the closest thing I found in Metalink:

	Note:123179.1
	Subject:  NDA External Naming, SPX/IPX Protocol, Net8 Open & Oracle
Names Advisory Notice
	Content Type: TEXT/PLAIN
	Type: DESUPPORT
	Creation Date: 26-OCT-2000
	Last Revision Date: 26-OCT-2000
	Status: PUBLISHED
	Language: USAENG


	Oracle Support Services
	Product Obsolescence Advisory

	October 2000

	Product:	NDS External Naming, SPX/IPX Protocol, Net8 Open
	                and Oracle Names
	Platform: 	All Platforms

	Advisory Announcement:
	Oracle Corporation announces the end of error correction for NDS
External 
	Naming, SPX/IPX Protocol and Net8 Open on all platforms, upon the
effective 
	obsolescence of Oracle8i, v8.1.7.  Oracle8i v8.1.7 will be the
terminal 
	release for these features.   

	Oracle Corporation announces the end of error correction for Oracle
Names 
	on all platforms.  The desupport date of Oracle Names is dependent
on the 
	schedule of Oracle9i.   Oracle9i (v8.2) will be the terminal release
of 
	Oracle Names. 

	Advisory Announcement Details:
	Extended Assistance Support will be provided after the official
Error 
	Correction Support end date if the customer has a current support
contract 
	in place.  Extended Assistance Support provides telephone and
electronic 
	support only, consisting of the following:
	- Answers to customer questions and queries
	- Workarounds, where if possible 
	- Assistance with migration plan to supported products

	Extended Assistance Support does not include the following: 
	- Software Error Correction Support
	- Backporting of fixes
	- Certification with supported products, newer operating system
releases 
	  or new compilers
	- Escalation support, response time adherence and skill availability

	Support Notes:
	Oracle recommends that customers migrate from Oracle Names and 
	NDS External Naming to LDAP Directory Naming, of Oracle8i v8.1.6 or 
	a later version; to migrate from SPX/IPX to TCP/IP, as soon as
possible 
	to maintain the highest level of support for their products and

systems.

	Customer Action:
	To request a migration to LDAP Directory Naming or TCP/IP, please
call 
	719-785-7600 (West), 719-635-8900 (Central) or 407-240-8900 (East) 
	and route your call to Client Relations.  Non-U.S. customers should 
	contact their Oracle Local Support Center(LSC). 

	This service announcement is addressed to your company contact on 
	record with Oracle.  Please ensure that this letter is made
available 
	to the appropriate personnel at your site.  If you are not the
individual 
	within your company to whom this notice should be sent, please
contact 
	your Oracle Local Support Center(LSC).


	This document is for informational purposes only, and is intended to

	outline Oracle's current plans regarding the migration path for 
	customers under technical support.  The information in this document

	is subject to change without notice at Oracle's discretion.  Future 
	releases of Oracle programs that may be part of a migration path are

	provided, in accordance with Oracle's current transfer policies, 
	only to customers who are current on Technical Support.

	Technical Support customers who have access to OracleMetaLink 2.0
may 
	also find this information online at:  
	http://metalink.oracle.com under the Product Lifecycle section.
	.

	Copyright (c) 1995,2000 Oracle Corporation