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KRA(KEY RESULT AREAS) [message #297354] Thu, 31 January 2008 04:04 Go to next message
fortheppl
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Registered: January 2008
Junior Member
Hi

what are the key result areas (KRA) fro a DBA?

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Re: KRA(KEY RESULT AREAS) [message #297356 is a reply to message #297354] Thu, 31 January 2008 04:09 Go to previous messageGo to next message
Michel Cadot
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To be able to NEVER lose any data.

Regards
Michel

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Re: KRA(KEY RESULT AREAS) [message #297359 is a reply to message #297356] Thu, 31 January 2008 04:13 Go to previous messageGo to next message
fortheppl
Messages: 9
Registered: January 2008
Junior Member
Hi Michel

thanks for the quick reply
My HR asked me to fill the KRA
Minimum 6 points i have to fill in the form

1Upgrading Technical Knowledge, Effective communication & Clint handling

2.Providing 24x7 technical support to client whenever necessary

3.Independently handling 9 production database

anythn else?

please give me some points to sum up

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Re: KRA(KEY RESULT AREAS) [message #297366 is a reply to message #297359] Thu, 31 January 2008 04:28 Go to previous messageGo to next message
Michel Cadot
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These points can't be measure.
And I wonder how a DBA (alone) can ensure a 24x7 technical assistance.

Real KRA must be assigned to a figure.
For example, regarding data safety: how many business units did we have lose in a year or how many hours/days of work doid the client have to spend to restore data that DBA was unable to recover.
This are objective numbers and does not depend on anyone.

How do you measure "Upgrading Technical Knowledge, Effective communication & Clint handling"?
These are rubbish criteria.

Regards
Michel

[Updated on: Thu, 31 January 2008 04:29]

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Re: KRA(KEY RESULT AREAS) [message #297368 is a reply to message #297366] Thu, 31 January 2008 04:45 Go to previous messageGo to next message
Maaher
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Registered: December 2001
Senior Member
I disagree, Michel. I don't think a KRA "should" be measurable.
A key responsability of a DBA can be to ensure security. How does one measure that? But I do agree that the KRA's should be a bit more technical. But that's just my opinion, nothing more.

MHE

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Re: KRA(KEY RESULT AREAS) [message #297377 is a reply to message #297368] Thu, 31 January 2008 05:09 Go to previous messageGo to next message
Michel Cadot
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Quote:
A key responsability of a DBA can be to ensure security. How does one measure that?

Audit should be done at application, db and OS levels and results compare. If something is present in one logs and not DB one, there is an error.
Audit accesses -> compare with standard
List of users and privileges -> (automatically) compare with standard.
List frequency of change of passwords -> compare with standard
Compare accesses with something that can be recorded in a table.
Is there illegal access?
Etc.
You can imagine many measures, weight them and give a final note.

Regards
Michel

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Re: KRA(KEY RESULT AREAS) [message #297386 is a reply to message #297377] Thu, 31 January 2008 05:38 Go to previous messageGo to next message
Maaher
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Registered: December 2001
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But if there's no security breach, is that because the DBA did a good job or because no one bothered to try?

I'm still not convinced, but hey, that's just me...

MHE

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Re: KRA(KEY RESULT AREAS) [message #297401 is a reply to message #297386] Thu, 31 January 2008 06:12 Go to previous messageGo to next message
Michel Cadot
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It is because he does a good enough job for the level of attacks he encountered.
A note is always relative to the level of requirements taken into account the means.

As for backup and restore/recovery tests, there should be security tests.
For instance, we have an external audit entreprise that regularly tries to access our data. We have a note for this depending on the fact they reached the data or not and how far they could go and the complexity of mechanism they had to use and so on.

Regards
Michel

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Re: KRA(KEY RESULT AREAS) [message #297425 is a reply to message #297401] Thu, 31 January 2008 07:40 Go to previous message
Maaher
Messages: 7065
Registered: December 2001
Senior Member
Ah yes, of course: the old "meten is weten"(*) principle! I totally forgot about that. Thanks for clearing that out, Michel.

MHE

(*) = "you can only be sure by measuring (i.e. testing)" or something like that (I prefer the Dutch variant Very Happy) in English

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