| Problem with submitting payment [message #269155] |
Thu, 20 September 2007 21:20  |
nankeen80
Messages: 32
Registered: April 2006
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Hi,
One of our user is having problem with submitting the payment batch and printing the checks. Other user has no problem, shes a new user, suspecting that she might enter wrong parameter or whatsoever, we ask the supervisor to use her ID to submit the payment batch, and still theres a problem. Everytime she submit Build Payment and Auto select, the phase will be pending and status to standby for a very very long time. Her responsibility is AP clerk. Can someone tell me whats wrong with her privilege?
Thanks a lot. Any feedback is appreciated.
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| Re: Problem with submitting payment [message #269391 is a reply to message #269155] |
Fri, 21 September 2007 23:35  |
milind3112
Messages: 42
Registered: July 2006
Location: Pune
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Member |
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Hi
As per ur explaination this user is new & u have created new id for here.... ok
Let me know the user can issue single check from here user id.... if yes then check in user profile option the setup is made for single check process... bcoz u can't use both paramter like single check or payment batch .. u have to consider only one.
check setup in this specfic user id.
Let me know
Regards,
Milind
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