"Please Insert Paper" Error message... [message #167540] |
Thu, 13 April 2006 13:02 |
jcfjg
Messages: 1 Registered: April 2006
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Junior Member |
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I have some experience with AS400 systems, but I can't seem to find help with this anywhere...
The problem we are having is with our new Epson LQ590 printer. Every time we print the AS400 print server pops up and says "Please Insert Paper". Of course, it is tractor fed, and all we do is click "OK" and it prints. If we print out a 10-page report, we have to click "OK" 10 times. We do not have any other problems with this printer and from everything we've read it is fully compatible. We have the updated drivers, and I've already gone through technical help with Epson.
I have gone through and made sure its set in the printer setup as "tractor fed", as well as in the AS400 printer setup.
Any sugestions?
Thanks,
Joshua
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