| What has been done to MOS? [message #690170] |
Mon, 11 November 2024 04:26  |
John Watson
Messages: 8964
Registered: January 2010
Location: Global Village
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Senior Member |
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Yes, I am a boring old man who thinks "It is new, therefore it is bad". But in this case, it isn't just me thinking it, it really IS bad. This new MOS interface is unusable. There isn't even a tab to search for patches. Or look at your CSIs.
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| Re: What has been done to MOS? [message #690171 is a reply to message #690170] |
Mon, 11 November 2024 14:01  |
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Littlefoot
Messages: 21823
Registered: June 2005
Location: Croatia, Europe
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Senior Member
Account Moderator |
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Your image shows "My Oracle Cloud Support"; mine shows just "My Oracle Support", which looks the same as before.
On support.oracle.com, I entered my e-mail address and clicked the black "Next" button which redirected me to https://signon.oracle.com/signin; on that page, I entered e-mail address again, then password, and finally got into MOS.
BTW, the old metalink.oracle.com address doesn't work any more. Perhaps that's not hew for you, but it is for me.
P.S. On a second thought, if you actually wanted to use My Oracle Cloud Support, disregard what I wrote, seems to be irrelevant.
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[Updated on: Mon, 11 November 2024 14:06] Report message to a moderator |
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| Re: What has been done to MOS? [message #690172 is a reply to message #690171] |
Tue, 12 November 2024 04:59 |
John Watson
Messages: 8964
Registered: January 2010
Location: Global Village
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Senior Member |
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Thanks for describing what you see.
Using the OCI console you could open TARs for OCI services, which used to be visible both there and in your normal MOS UI. To do useful things like searching the knowledge base, you have to be MOS. What they've done, I think, is replace the normal MOS login with that silly thing I posted an image of, if you have an OCI cloud account. This is the "Unified Sign in Experience for Cloud Users". If you don't have OCI support, I guess there is no change. I have found a way to get to MOS from the new login.
Something really irritating is that they have divided up my TARs: any to do with a database on OCI are visible only in the OCI console, non-OCI ones are visible only in MOS. They don't seem to realize that a lot of the problems one has with databases running on OCI are just normal database problems, nothing to do with OCI.
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