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Getting Error during 12cR2 installation on Windows 2016 STD [message #674433]

Sun, 27 January 2019 09:49

Akmmhto
Messages: 38
Registered: September 2018

Member

Hi team,

I am getting error as attached image.
I am getting thia error first time,
Can you help me ?

DB - 12cR2
Environment - Windows 2016 STD ( New server) /foru/forum/fa/14021/0/

Attachment: 12cR2_error.jpg
(Size: 215.01KB, Downloaded 3988 times)

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Re: Getting Error during 12cR2 installation on Windows 2016 STD [message #674435 is a reply to message #674433]

Sun, 27 January 2019 10:18

Michel Cadot
Messages: 68757
Registered: March 2007
Location: Saint-Maur, France, https...

Senior Member
Account Moderator

Do what is said in the message.
Or click on "Yes" if you don't want or can't do it.

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Re: Getting Error during 12cR2 installation on Windows 2016 STD [message #674436 is a reply to message #674435]

Sun, 27 January 2019 11:39

Akmmhto
Messages: 38
Registered: September 2018

Member

It is not like that you are thinking.

I searched on Oracle support , Buti just want to know that what is this error.

About 10 days before I have installed the same In windows 2016 STD without any error.

And now when I am doing the installation in another
Same server , I am getting this error.

By clicking YES program closes..

Thanks for your patience

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Re: Getting Error during 12cR2 installation on Windows 2016 STD [message #674437 is a reply to message #674436]

Sun, 27 January 2019 11:57

BlackSwan
Messages: 26766
Registered: January 2009
Location: SoCal

Senior Member

Akmmhto wrote on Sun, 27 January 2019 09:39

It is not like that you are thinking.

I searched on Oracle support , Buti just want to know that what is this error.

About 10 days before I have installed the same In windows 2016 STD without any error.

And now when I am doing the installation in another
Same server , I am getting this error.

By clicking YES program closes..

Thanks for your patience

When everything is "the same", then results are the same.
When results are different, then you can be 100% assured & certain that something is different.

We don't know what you did before.
We don't know what you did today.

You have nothing to prove to us.
This is an issue between you & Oracle.

Consider to submit Service Request to MOS for additional assistance.

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Re: Getting Error during 12cR2 installation on Windows 2016 STD [message #674438 is a reply to message #674436]

Sun, 27 January 2019 12:14

Michel Cadot
Messages: 68757
Registered: March 2007
Location: Saint-Maur, France, https...

Senior Member
Account Moderator

Quote:

About 10 days before I have installed the same In windows 2016 STD without any error.

How can we know that if you don't tell us?
Obviously something is different, investigate what it is.
Installer generates a log, have a look to it.

Quote:

By clicking YES program closes..

Once again, how can we know that if you don't say it?

You have to provide the COMPLETE information you have if you want accurate answers and prevent from wasting others time.

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Re: Getting Error during 12cR2 installation on Windows 2016 STD [message #674440 is a reply to message #674436]

Sun, 27 January 2019 12:23

John Watson
Messages: 8976
Registered: January 2010
Location: Global Village

Senior Member

Are you sure that the OS is the same? Try these commands on both systems:

Code: [Select all] [Show/ hide]

C:\Users\john>
C:\Users\john>ver

Microsoft Windows [Version 10.0.17134.523]

C:\Users\john>echo %PROCESSOR_ARCHITECTURE%
AMD64

C:\Users\john>

update: another useful variable is %PROCESSOR_IDENTIFIER%, what do you get for that?

[Updated on: Sun, 27 January 2019 12:28]

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Re: Getting Error during 12cR2 installation on Windows 2016 STD [message #674460 is a reply to message #674440]

Mon, 28 January 2019 06:48

Akmmhto
Messages: 38
Registered: September 2018

Member

I will Post the Output in few hours , I didnt check those commands

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Re: Getting Error during 12cR2 installation on Windows 2016 STD [message #674468 is a reply to message #674460]

Mon, 28 January 2019 13:26

Akmmhto
Messages: 38
Registered: September 2018

Member

Hi team ,
Issue resolved by applying security patch KB4093119,KB4053579

Hope this will help somebody else like me...in future

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Re: Getting Error during 12cR2 installation on Windows 2016 STD [message #674470 is a reply to message #674468]

Mon, 28 January 2019 13:31

Michel Cadot
Messages: 68757
Registered: March 2007
Location: Saint-Maur, France, https...

Senior Member
Account Moderator

Thanks for the feedback.

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