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Unable to install oracle 11gR2 on Windows 7 Professional. [message #549080] Wed, 28 March 2012 01:44 Go to next message
ranamirfan
Messages: 535
Registered: January 2006
Location: Pakistan / Saudi Arabia
Senior Member
Hi,
I am trying to install Oracle 11g R2 on Windows 7 professional at the time of database creation they give error.
ORA-12638:Credential retrival failed.


Please find herewith attached screenshot.
/forum/fa/10008/0/

Please suggest me.


Regards,
Irfan
  • Attachment: Ora-12638.png
    (Size: 29.92KB, Downloaded 12568 times)

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Re: Unable to install oracle 11gR2 on Windows 7 Professional. [message #549083 is a reply to message #549080] Wed, 28 March 2012 02:00 Go to previous messageGo to next message
Littlefoot
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Did you check log file (at location specified on the screenshot)? What's in there?

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Re: Unable to install oracle 11gR2 on Windows 7 Professional. [message #549090 is a reply to message #549083] Wed, 28 March 2012 02:36 Go to previous messageGo to next message
ranamirfan
Messages: 535
Registered: January 2006
Location: Pakistan / Saudi Arabia
Senior Member
Log file.

[main] [ 2012-03-28 10:23:38.047 AST ] [HAUtils.getHASHome:631]  Oracle home from system properties: C:\oracle11g\hoitdevweb3\product\11.2.0\dbhome_1
[main] [ 2012-03-28 10:23:38.047 AST ] [HAUtils.getCRSHome:588]  Getting configured CRS/HAS home for Oracle home ( C:\oracle11g\hoitdevweb3\product\11.2.0\dbhome_1 ) ...
[main] [ 2012-03-28 10:23:38.048 AST ] [GETCRSHOMEUtil.<init>:88]  Toolname: getcrshome.exe   ---    Tool location: C:\oracle11g\hoitdevweb3\product\11.2.0\dbhome_1\binTool dependencies: [Ljava.lang.String;@736921fd
[main] [ 2012-03-28 10:23:38.048 AST ] [CmdToolUtil.doexecute:360]  starting remote exec server on local node src=C:\oracle11g\hoitdevweb3\product\11.2.0\dbhome_1\bin dest=C:\Users\HOITDE~1\AppData\Local\Temp\
[main] [ 2012-03-28 10:23:38.050 AST ] [Utils.getLocalHost:356]  Hostname retrieved: HOITDEVWEB3, returned: HOITDEVWEB3
[main] [ 2012-03-28 10:23:38.050 AST ] [WindowsSystem.startRemoteExecServer:1728]  _WS_: Checking if service is started

[main] [ 2012-03-28 10:23:38.052 AST ] [Utils.getLocalHost:356]  Hostname retrieved: HOITDEVWEB3, returned: HOITDEVWEB3
[main] [ 2012-03-28 10:23:38.052 AST ] [WindowsSystem.dorunRemoteExecCmd:2061]  _WS_: Calling windowsNative with cmd: C:\oracle11g\hoitdevweb3\product\11.2.0\dbhome_1\bin\getcrshome.exe
[main] [ 2012-03-28 10:23:39.069 AST ] [WindowsSystem.dorunRemoteExecCmd:2064]  _WS_: WinNative returned: true
[main] [ 2012-03-28 10:23:39.069 AST ] [WindowsSystem.dorunRemoteExecCmd:2078]  _WS_: remote command executed, but didn't return zero.
[main] [ 2012-03-28 10:23:39.070 AST ] [GETCRSHOMEUtil.getCRS_HOME:147]  cmdTool.execute() failed.
[main] [ 2012-03-28 10:23:39.070 AST ] [HAUtils.isHASConfigured:364]  Ignoring exception in isHASConfigured:
PRCT-1400 : getcrshome execution failed. Detailed error:
localnode at oracle.cluster.deployment.ClusterwareInfo.getConfiguredCRSHome(ClusterwareInfo.java:425)
	at oracle.sysman.assistants.util.hasi.HAUtils.getCRSHome(HAUtils.java:592)
	at oracle.sysman.assistants.util.hasi.HAUtils.getHASHome(HAUtils.java:652)
	at oracle.sysman.assistants.util.hasi.HAUtils.isHASConfigured(HAUtils.java:360)
	at oracle.sysman.assistants.util.NetworkUtils.getOneLocalListenerProtocolAddress(NetworkUtils.java:2990)
	at oracle.sysman.assistants.util.NetworkUtils.getOneLocalListenerProtocolAddress(NetworkUtils.java:2965)
	at oracle.sysman.assistants.util.NetworkUtils.getLocalListenerAddressForPort(NetworkUtils.java:1214)
	at oracle.sysman.assistants.util.NetworkUtils.getLocalListenerAddress(NetworkUtils.java:1197)
	at oracle.sysman.assistants.util.NetworkUtils.getLocalListenerAddresses(NetworkUtils.java:1251)
	at oracle.sysman.assistants.util.NetworkUtils.addLocalListenerEntry(NetworkUtils.java:1305)
	at oracle.sysman.assistants.dbca.backend.InstanceStep.executeImpl(InstanceStep.java:260)
	at oracle.sysman.assistants.util.step.BasicStep.execute(BasicStep.java:210)
	at oracle.sysman.assistants.util.step.BasicStep.callStep(BasicStep.java:251)
	at oracle.sysman.assistants.dbca.backend.CloneRmanRestoreStep.executeImpl(CloneRmanRestoreStep.java:220)
	at oracle.sysman.assistants.util.step.BasicStep.execute(BasicStep.java:210)
	at oracle.sysman.assistants.util.step.Step.execute(Step.java:140)
	at oracle.sysman.assistants.util.step.StepContext$ModeRunner.run(StepContext.java:2667)
	at java.lang.Thread.run(Thread.java:595)
Caused by: PRCT-1400 : getcrshome execution failed. Detailed error:
localnode
	at oracle.cluster.cmdtools.GETCRSHOMEUtil.getCRS_HOME(GETCRSHOMEUtil.java:161)
	at oracle.cluster.cmdtools.GETCRSHOMEUtil.getCRS_HOME(GETCRSHOMEUtil.java:112)
	at oracle.cluster.deployment.ClusterwareInfo.getConfiguredCRSHome(ClusterwareInfo.java:422)
	... 17 more
[Thread-7] [ 2012-03-28 10:23:42.633 AST ] [NetworkUtils.getOneLocalListenerProtocolAddress:3138]  bestSoFar=(ADDRESS=(PROTOCOL=IPC)(KEY=EXTPROC1522))
[Thread-7] [ 2012-03-28 10:23:42.633 AST ] [NetworkUtils.getOneLocalListenerProtocolAddress:3151]  host=null hostParam=localhost
[Thread-7] [ 2012-03-28 10:23:42.633 AST ] [NetworkUtils.getOneLocalListenerProtocolAddress:3273]  Returning bestSoFar=(ADDRESS=(PROTOCOL=TCP)(HOST=localhost)(PORT=1522))
[Thread-7] [ 2012-03-28 10:23:42.634 AST ] [NetworkUtils.getOneLocalListenerProtocolAddress:3273]  Returning bestSoFar=(ADDRESS=(PROTOCOL=TCP)(HOST=localhost)(PORT=1522))
[Thread-7] [ 2012-03-28 10:23:42.634 AST ] [NetworkUtils.getOneLocalListenerProtocolAddress:3273]  Returning bestSoFar=(ADDRESS=(PROTOCOL=TCP)(HOST=localhost)(PORT=1522))
[Thread-7] [ 2012-03-28 10:23:42.635 AST ] [NetworkUtils.isDefaultHostName:2666]  lsnrHost: localhost ==> ip address:127.0.0.1 host: HOITDEVWEB3 ==> ip address:127.0.0.1
[Thread-7] [ 2012-03-28 10:23:42.635 AST ] [NetworkUtils.getLocalListenerAddresses:1253]  listener[0]=LISTENER address=(ADDRESS=(PROTOCOL=TCP)(HOST=localhost)(PORT=1522))
[Thread-7] [ 2012-03-28 10:23:42.635 AST ] [NetworkUtils.addLocalListenerEntry:1323]  addLocalListenerEntry addresses[0]=(ADDRESS=(PROTOCOL=TCP)(HOST=localhost)(PORT=1522))
[Thread-7] [ 2012-03-28 10:23:42.635 AST ] [NetworkUtils.createAddressListAlias:2058]  createAddressListAlias TNS_ADMIN=null
[Thread-7] [ 2012-03-28 10:23:42.636 AST ] [NetworkUtils.createAddressListAlias:2064]  createAddressListAlias ORACLE_HOME=null
[Thread-7] [ 2012-03-28 10:23:42.636 AST ] [NetworkUtils.createAddressListAlias:2066]  createAddressListAlias name=LISTENER_ORCL11G addresses=1
[Thread-7] [ 2012-03-28 10:23:42.641 AST ] [NetworkUtils.createAddressListAlias:2088]  createAddressListAlias address = (ADDRESS=(PROTOCOL=TCP)(HOST=localhost)(PORT=1522))
[Thread-7] [ 2012-03-28 10:23:42.641 AST ] [NetworkUtils.createAddressListAlias:2098]  createAddressListAlias endpoints.addElement address = (ADDRESS=(PROTOCOL=TCP)(HOST=localhost)(PORT=1522))
[Thread-7] [ 2012-03-28 10:23:42.641 AST ] [NetworkUtils.createAddressListAlias:2128]  createAddressListAlias Adding LISTENER_ORCL11G to Endpoints
[Thread-7] [ 2012-03-28 10:23:42.641 AST ] [NetworkUtils.createAddressListAlias:2130]  createAddressListAlias Saving net config 
[Thread-7] [ 2012-03-28 10:23:42.643 AST ] [NetworkUtils.createAddressListAlias:2132]  createAddressListAlias Saved config
[Thread-7] [ 2012-03-28 10:23:42.643 AST ] [Host.noEntryinOratab:6172]  Check made for oratab arg passed............
[Thread-7] [ 2012-03-28 10:23:42.643 AST ] [Oradim.getAddEntryCommand:359]  AddEntry=[C:\oracle11g\hoitdevweb3\product\11.2.0\dbhome_1\bin\oradim.exe, -new, -sid, ORCL11G, -startmode, manual, -spfile]
[Thread-7] [ 2012-03-28 10:23:51.203 AST ] [Oradim.getEditEntryCommand:440]  getEditEntry cmd=[C:\oracle11g\hoitdevweb3\product\11.2.0\dbhome_1\bin\oradim.exe, -edit, -sid, ORCL11G, -startmode, auto, -srvcstart, system]
[Thread-7] [ 2012-03-28 10:23:52.278 AST ] [InventoryUtil.getOUIInvSession:347]  setting OUI READ level to ACCESSLEVEL_READ_LOCKLESS
[Thread-7] [ 2012-03-28 10:23:52.279 AST ] [InventoryUtil.getHomeName:111]  homeName = OraDb11g_home5
[Thread-7] [ 2012-03-28 10:23:52.279 AST ] [OsUtilsBase.getOracleHomeKeyImpl:979]  getting home key for home name: OraDb11g_home5
[Thread-7] [ 2012-03-28 10:23:52.279 AST ] [Oradim.addSidToRegistry:913]  oracleHomeKey: SOFTWARE\ORACLE\KEY_OraDb11g_home5
[Thread-7] [ 2012-03-28 10:23:52.280 AST ] [OsUtilsBase.getRegistryEntry:1021]  hklmKey while getting registry entryHKEY_LOCAL_MACHINE
[Thread-7] [ 2012-03-28 10:23:52.280 AST ] [OsUtilsBase.getRegistryEntry:1022]  keyToSet while getting registry entrySOFTWARE\ORACLE\KEY_OraDb11g_home5
[Thread-7] [ 2012-03-28 10:23:52.286 AST ] [OracleHome.getVersion:880]  OracleHome.getVersion called.  Current Version: null
[Thread-7] [ 2012-03-28 10:23:52.293 AST ] [InventoryUtil.getOUIInvSession:347]  setting OUI READ level to ACCESSLEVEL_READ_LOCKLESS
[Thread-7] [ 2012-03-28 10:23:52.293 AST ] [OracleHome.getVersion:899]  Homeinfo C:\oracle11g\hoitdevweb3\product\11.2.0\dbhome_1,10
[Thread-7] [ 2012-03-28 10:23:52.531 AST ] [OracleHome.getVersion:925]  OracleHome.server.getVersion Version: 11.2.0.1.0
[Thread-7] [ 2012-03-28 10:23:52.532 AST ] [OracleHome.getVersion:946]  Current Version From Inventory: 11.2.0.1.0
[Thread-7] [ 2012-03-28 10:23:52.532 AST ] [OracleHome.getVersion:951]  using sqlplus: C:\oracle11g\hoitdevweb3\product\11.2.0\dbhome_1\bin\sqlplus.exe
[Thread-7] [ 2012-03-28 10:23:52.532 AST ] [OracleHome.getVersion:880]  OracleHome.getVersion called.  Current Version: 11.2.0.1.0
[Thread-7] [ 2012-03-28 10:23:52.532 AST ] [OracleHome.getVersion:946]  Current Version From Inventory: 11.2.0.1.0
[Thread-7] [ 2012-03-28 10:23:52.532 AST ] [OracleHome.getVersion:951]  using sqlplus: C:\oracle11g\hoitdevweb3\product\11.2.0\dbhome_1\bin\sqlplus.exe
[Thread-7] [ 2012-03-28 10:23:52.533 AST ] [CommonUtils.createPasswordFile:604]  calling new orapwd for 11.1 or higher
[Thread-7] [ 2012-03-28 10:23:52.534 AST ] [OsUtilsBase.execProg:2117]  beginning execProg with input array.
[Thread-7] [ 2012-03-28 10:23:52.871 AST ] [OsUtilsBase.execProg:2154]  finished execProg with input array. Status:0
[Thread-7] [ 2012-03-28 10:23:52.872 AST ] [InstanceStep.setASMAdminGID:329]  isWindows: true Storage Type: 0
[Thread-7] [ 2012-03-28 10:23:52.873 AST ] [BasicStep.configureSettings:304]  messageHandler being set=oracle.sysman.assistants.util.UIMessageHandler@23e45a5c
[Thread-7] [ 2012-03-28 10:23:52.873 AST ] [CloneRmanRestoreStep.executeImpl:221]  Instance Creation went fine..........
[Thread-7] [ 2012-03-28 10:23:52.873 AST ] [CloneRmanRestoreStep.executeImpl:228]  db_recovery_file_dest=C:\oracle11g\hoitdevweb3\flash_recovery_area
[Thread-7] [ 2012-03-28 10:23:52.874 AST ] [CloneRmanRestoreStep.executeImpl:231]  db_recovery_file_dest_size=4102029312
[Thread-5] [ 2012-03-28 10:23:54.110 AST ] [BasicStep.handleNonIgnorableError:430]  oracle.sysman.assistants.util.UIMessageHandler@23e45a5c:messageHandler
[Thread-5] [ 2012-03-28 10:23:54.110 AST ] [BasicStep.handleNonIgnorableError:431]  ORA-12638: Credential retrieval failed
:msg



Regards,
Irfan

[Updated on: Wed, 28 March 2012 02:45]

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Re: Unable to install oracle 11gR2 on Windows 7 Professional. [message #549095 is a reply to message #549090] Wed, 28 March 2012 02:55 Go to previous messageGo to next message
Littlefoot
Messages: 21823
Registered: June 2005
Location: Croatia, Europe
Senior Member
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Honestly, I've never seen anything like that. Googling suggests that people managed to "solve" the problem by setting
SQLNET.AUTHENTICATION_SERVICES = (NONE)

in SQLNET.ORA file. I have no idea whether it exists at this stage or not, but - I suppose it wouldn't cost much if you check it out and, possibly, set the value. Then start over again.

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Re: Unable to install oracle 11gR2 on Windows 7 Professional. [message #549098 is a reply to message #549095] Wed, 28 March 2012 03:08 Go to previous messageGo to next message
ranamirfan
Messages: 535
Registered: January 2006
Location: Pakistan / Saudi Arabia
Senior Member
Thank you.
after setting the SQLNET.ORA value when I clicked the ignore Button then give the following error and exit. 
ORA-01034: ORACLE not available



Any Suggestion.

Regards,
Irfan

[Updated on: Wed, 28 March 2012 03:09]

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Re: Unable to install oracle 11gR2 on Windows 7 Professional. [message #549103 is a reply to message #549098] Wed, 28 March 2012 03:14 Go to previous messageGo to next message
Littlefoot
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Registered: June 2005
Location: Croatia, Europe
Senior Member
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I actually meant that you should restart the process, not just push the "Ignore" button.

Anyway, I'm not good at these things at all. Maybe it would be better if you wait for another, expert opinion.

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Re: Unable to install oracle 11gR2 on Windows 7 Professional. [message #549146 is a reply to message #549103] Wed, 28 March 2012 05:28 Go to previous messageGo to next message
x-oracle
Messages: 380
Registered: April 2011
Location: gujarat
Senior Member
hello you can do this also

i hope its solve this your error also

step 1

Start\Control Panel\All Control Panel Items\Administrative Tools\Local Security Policy\Local Plicies\User Rights Assignment\Log on as a batch job\Add User or Group


STEP 2

Add one group ora_dba and add user
  • Attachment: orafaq1.png
    (Size: 200.75KB, Downloaded 2913 times)

[Updated on: Wed, 28 March 2012 05:55]

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Re: Unable to install oracle 11gR2 on Windows 7 Professional. [message #549148 is a reply to message #549146] Wed, 28 March 2012 05:46 Go to previous messageGo to next message
ranamirfan
Messages: 535
Registered: January 2006
Location: Pakistan / Saudi Arabia
Senior Member
Thank you Let me Check.

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Re: Unable to install oracle 11gR2 on Windows 7 Professional. [message #549151 is a reply to message #549146] Wed, 28 March 2012 05:57 Go to previous messageGo to next message
x-oracle
Messages: 380
Registered: April 2011
Location: gujarat
Senior Member
also check this screen shots
  • Attachment: orafaq2.png
    (Size: 458.93KB, Downloaded 3206 times)

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Re: Unable to install oracle 11gR2 on Windows 7 Professional. [message #549155 is a reply to message #549151] Wed, 28 March 2012 06:05 Go to previous message
x-oracle
Messages: 380
Registered: April 2011
Location: gujarat
Senior Member
or you can also b do that just install software only after that create database using dbca.first just install oracle software only

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