|
|
|
|
|
|
|
|
| Re: New Oracle support portal a 'fiasco'? [message #430596 is a reply to message #430554] |
Wed, 11 November 2009 02:49   |
ThomasG
Messages: 3212
Registered: April 2005
Location: Heilbronn, Germany
|
Senior Member |
|
|
Definitely. It took about 8 minutes to completely load the flash to 100%, and then it just gave me a "connection error".
What it at LEAST shout have done is point to documentation if/what firewall/proxy settings might be needed. I can only connect trough a http proxy from work, so I fear might not ever work from here if they use some special connectivity.
[Updated on: Wed, 11 November 2009 02:49] Report message to a moderator |
|
|
|
| Re: New Oracle support portal a 'fiasco'? [message #430656 is a reply to message #430514] |
Wed, 11 November 2009 08:24 |
joy_division
Messages: 4963
Registered: February 2005
Location: East Coast USA
|
Senior Member |
|
|
|
Same here. Kind of like we say here alot; Stay away from the gui-based tools. It's eye-candy, but has less functionality. I kepy getting errors trying to search for a specific note that Oracle told me to refer to.
|
|
|
|
|
|
| Re: New Oracle support portal a 'fiasco'? [message #430677 is a reply to message #430675] |
Wed, 11 November 2009 12:02 |
ThomasG
Messages: 3212
Registered: April 2005
Location: Heilbronn, Germany
|
Senior Member |
|
|
Ah! So that is it. Then maybe I should (try to) log a SR that they must at least replace the "Connection Error" error with a "You are clueless. Go away." error.
Just to make it more clear to the customers what the problem is. 
Edit:
Oh, And I just tried to go to the FAQ page that he says explains about the HTML option if you don't have FLASH, and what do I get? The same rotating stuck-at-90% flash page.
I really wonder how people will cope with the "Oh The server room is burning, and we need to resolve some problems fast, but we have to try to install FLASH on 64bit AIX first to get to the Oracle support site"
(Five minutes later, and still stuck on 90%. This is really quite hilarious, but only because I don't have any open problems at the moment.  )
[Updated on: Wed, 11 November 2009 12:09] Report message to a moderator |
|
|
|
|
|
| Re: New Oracle support portal a 'fiasco'? [message #430682 is a reply to message #430675] |
Wed, 11 November 2009 13:35 |
joy_division
Messages: 4963
Registered: February 2005
Location: East Coast USA
|
Senior Member |
|
|
Mahesh Rajendran wrote on Wed, 11 November 2009 12:55Apparently, we have been clueless!
I haven't been on metalink since the 11/6 reture date, so I tried today. I cannot get on. Hung at 90% just like it is mentioned in the blog. I use Firefox. Who designed this? Microsoft?
MOS = Most Offensive Shit (that's what I got out of it - makes sense).
[Updated on: Wed, 11 November 2009 13:38] Report message to a moderator |
|
|
|
|
|
|
|
|
|
|
|
] 
Blog
Search
Help
Members
Register
Login
Home
