Oracle-L: RE: Oracle 8.1.7 Pentium IV

From: <Reginald.W.Bailey_at_jpmorgan.com>
Date: Mon, 19 May 2003 13:51:46 -0800
Message-ID: <F001.0059D1BE.20030519135146@fatcity.com>

Here is the Oracle document that describes the problem and possible solutions.

                                                                                           
                                                                                           
                                                                                           
                                                                                           
 Doc ID:                                                       Content Type:               
       Note:131299.1                                                          TEXT/PLAIN   
 Subject:                                                      Creation Date:              
       ALERT: Oracle Installer 8.1.X Hangs on Machines with                   02-JAN-2001  
       Pentium 4 Processors                                    Last Revision Date:         
 Type:                                                                        26-MAR-2003  
       ALERT                                                                               
 Status:                                                                                   
       PUBLISHED

Oracle Universal Installer (OUI) for RDBMS 8.1.x Hangs on Machines with

Pentium 4 Processors

Versions Affected

Oracle Universal Installer version 1.7.1.9.0 and earlier versions (bundled

with products in 8.1.X CD packs).

Platforms Affected

Any platform that uses the Intel Pentium 4 processor with

Sun JRE and Symantec JIT will encounter this problem.

Windows NT, Windows 2000, Windows 98 and NetWare operating systems are

confirmed to be affected.

Description

The Oracle Universal Installer hangs when installing Oracle 8.1.x Server and Client products

on machines that use Sun JRE and Symantec JIT.

Likelihood of Occurrence

Any Oracle Universal Installer 1.7.1.9.0 and earlier installation on a platform

that uses the Intel Pentium 4 processor, with the Sun JRE and Symantec

Just in Time Library (JIT) will encounter this problem.

Possible Symptoms

The failure is manifested in these ways:

The affected application simply terminates.
The installer hangs, quits, dies or disappears.
The hourglass appears, disappears and nothing else happens.

Fix

~~~

Obtain the OUI application (~15.3MBs) under patch number 1507768 in Metalink:
Click Patches button
Enter 1507768 in the Patch Number field
Click Submit
Download the patch
Unzip the patch to a temporary directory.
Uncompress the resulting Jar file (~20MBs).
Navigate to the following subdirectory under the temporary directory where the patch was unzipped and rename symcjit.dll

cd <temporary_directory>
\Disk1\stage\Components\oracle.swd.jre\1.1.7.30\1\DataFiles\Expanded\jre\win32\bin

Rename symcjit.dll to symcjit.dll.old

5. Navigate to:

cd\Disk1\install\win32

6. Run the setup.exe program from the current directory and install the OUI to your hard disk.

7. Use/Invoke this installed OUI from Start menu > Programs, to install

Oracle 8.1.x and related products.

Workarounds

Workaround 1:

Create a temporary directory on your server.
Copy the entire contents of the Oracle RDBMS Server CD

to the temporary directory created in step 1.

3. Search the directory structure created in Step 1 for the existence of

the filename symcjit.dll.

4. Rename each copy of the symcjit.dll to symcjit.old.

5. Run the setup.exe from the install\win32 directory (under the directory

on your hard disk used in Step 1) and install Oracle 8.1.x and related products.

Workaround 2:

If you continue to experience any of the symptoms after performing Workaround 1, follow these steps:

Copy the contents of the \install directory on your CD-ROM to a temporary directory

on your hard disk.

2. Search for all copies of the 'symcjit.dll' file both in and under the directory

from Step 1, and rename them to 'symcjit.old'.

3. Navigate to the directory you created in Step 1, and open the 'oraparam.ini' file for editing.

Please note this file is write-protected, and the properties of the file must be

changed to allow writing before editing.

4. Change the JRE_MEMORY_OPTIONS parameter to

JRE_MEMORY_OPTIONS=-nojit -ms64m -mx128m

5. Save the oraparam.ini file.

6. Navigate to the win32 subdirectory, under the directory you usedin Step 1, and run the

setup.exe program.

If you have tried Workarounds 1 and 2 and still experience problems, please

do the following:

Workaround 3:

Navigate to: Start> Settings > Control Panel > System
Select the "Advanced" tab
Click the "Environment Variables" button
Highlight the PATH entry and click "Edit..."
Copy down the current PATH setting.
Remove any entries that refer to previous JRE directories

Note: Care should be taken when editing the system path. Incorrect

                edits can prevent Windows or other applications from

starting properly.

7. If any entries were removed, repeat Workaround 1 or 2.

Patches

Patch 1507768 is available on Metalink, and should be installed

using the Fix section of this article.

References

INSTALLER FAILS WHEN RUNNING ON NEW PENTIUM 4 (IV) PROCESSORS [BUG:1507768] INSTALLER FAILS WHEN RUNNING ON NEW INTEL PENTIUM 4 (IV) PROCESSORS [BUG:1507946] See also, Installation of 8i Enterprise Edition Fails On Xeon Processor [NOTE:166752.1] Change Record

This alert was modified 26-March-2003 by adding Fix section and reference to Xeon processor issue.

This alert was modified 24-February-2003 by adding new reference to 166752.1.

This alert was modified 4-February-2003 by updating the affected platforms, and a new

step to check in the workaround section.

This alert was modified 23-January-2002 by adding Workaround 3, and it was

edited to improve clarity.

This alert was modified 14-May-2001 by modifying the

versions affected section to a generic RDBMS version and adding a

simplified workaround.

This alert was modified 16-January-2001 by specifying specific Oracle

Universal Installer Versions in the the Versions Affected section.

                                                 Oracle Support Services

Reginald W. Bailey
IBM Global Services - ETS SW GDSD - Database Management Your Friendly Neighborhood DBA
713-216-7703 (Office) 281-798-5474 (Mobile) 713-415-5410 (Pager)

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Received on Mon May 19 2003 - 16:51:46 CDT