Oracle-L: RE: GRRRRR OWS

From: Charu Joshi <joshic_at_mahindrabt.com>
Date: Thu, 20 Feb 2003 03:29:24 -0800
Message-ID: <F001.00552AD5.20030220032924@fatcity.com>

Message>> in general since they moved most support to India
>> you get analysts that are more interested in playing
>> the blame game than solving problems.

Being an Indian I am sad to hear this, but I have to admit there's some truth in it. It is difficult to analyze why it should be so, but it tallies with my experience (albeit little) so far.

-----Original Message-----
From: root_at_fatcity.com [mailto:root_at_fatcity.com]On Behalf Of Nelson, Allan Sent: Wednesday, February 19, 2003 7:36 PM To: Multiple recipients of list ORACLE-L Subject: RE: GRRRRR OWS

Yes, in general since they moved most support to India, you get analysts that are more interested in playing the blame game than solving problems. Sigh, I miss the Aussies. I sometimes used to wait to submit a TAR until they were on shift just because I got better. faster solutions. I find that I generally know more about what's going on than the new first tier support people.

Allan

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Author: Charu Joshi
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Received on Thu Feb 20 2003 - 05:29:24 CST