Oracle-L: RE: GRRRRR OWS

From: Nelson, Allan <anelson_at_midf.com>
Date: Wed, 19 Feb 2003 13:05:00 -0800
Message-ID: <F001.00551FA9.20030219130500@fatcity.com>

Perhaps my luck has been poor. In truth, I find most of what I need on Metalink, requiring ITARS infrequently. Also given that we pay for this I am not entirely patient with the less informed among them.

-----Original Message-----
Sent: Wednesday, February 19, 2003 2:10 PM To: Multiple recipients of list ORACLE-L

Some of the staff know what they are doing.

Once in a while you will fall on one that is still learning... ?

Patrice Boivin
Systems Analyst (Oracle Certified DBA)

Systems Admin & Operations | Admin. et Exploit. des systèmes 
Technology Services        | Services technologiques 
Informatics Branch         | Direction de l'informatique 
Maritimes Region, DFO      | Région des Maritimes, MPO

E-Mail: boivinp_at_mar.dfo-mpo.gc.ca

-----Original Message-----
Sent: Wednesday, February 19, 2003 1:00 PM To: Multiple recipients of list ORACLE-L

Yes, in general since they moved most support to India, you get analysts that are more interested in playing the blame game than solving problems. Sigh, I miss the Aussies. I sometimes used to wait to submit a TAR until they were on shift just because I got better. faster solutions. I find that I generally know more about what's going on than the new first tier support people.

Allan

-----Original Message-----
Sent: Wednesday, February 19, 2003 8:39 AM To: Multiple recipients of list ORACLE-L

Are these people at Oracle Support always this stupid??! I'm having an argument with an analyst regarding the permissions to the listener.log (which is set to full control) but keeps blowing errors!!!

GRRRRRRRRRRRR Lisa Koivu
Oracle Database Administrator
Fairfield Resorts, Inc.
5259 Coconut Creek Parkway
Ft. Lauderdale, FL, USA 33063
Office: 954-935-4117
Fax: 954-935-3639
Cell: 954-683-4459

Please see the official ORACLE-L FAQ: http://www.orafaq.net -- Author: Koivu, Lisa INET: Lisa.Koivu@efairfield.com Fat City Network Services -- 858-538-5051 http://www.fatcity.com San Diego, California -- Mailing list and web hosting services --------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: ListGuru@fatcity.com (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing).

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Author: Nelson, Allan
INET: anelson_at_midf.com

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To REMOVE yourself from this mailing list, send an E-Mail message to: ListGuru_at_fatcity.com (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing). Received on Wed Feb 19 2003 - 15:05:00 CST