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Home -> Community -> Mailing Lists -> Oracle-L -> RE: RE: MetaSlop
Ahhh, but that's because there are only one CO, an IT Director, and a gimpy looking accountant bitching about the price of the product connected to THAT particular site..
-----Original Message-----
Smith
Sent: Tuesday, February 27, 2001 09:58
To: Multiple recipients of list ORACLE-L
Instantly
-----Original Message-----
Sent: Tuesday, February 27, 2001 1:37 PM
To: Multiple recipients of list ORACLE-L
This is the worst I can ever remember. It's an unusable joke.
Try their marketing hype site (www.oracle.com) and see how fast it comes up...
I would not leave the impression that I was trying to blame recent problems solely on increasing usage. I doubt this week is THAT much worse than 3 weeks ago when Metalink was slow but usable. And I might acknowledge a little more culbability in bringing about the current situation - force-feeding virtually all support to the Web, collecting money up front, which ought to give a decent indication of potential demand, then failing to make provisions to supply the necessary services. I'm certain that its not easy, but it ain't cheap either and we don't get rebates, so I'm not disposed to be real understanding.
Jim
>>> PaulB_at_instipro.com 02/27/01 03:20PM >>> And if you were running a comparable system, what would *you* say?
Paul Baumgartel
InstiPro, Inc.
paul.baumgartel_at_instipro.com
212 813-0829 x103 (office)
917 549-4717 (mobile)
-----Original Message-----
Sent: Tuesday, February 27, 2001 2:51 PM
To: Multiple recipients of list ORACLE-L
Man, these guys just invite the wise-ass comment, don't they? Such as:
Well maybe if the product worked better/was less confusing/had better documentation we wouldn't all be in Metalink! Oh no! If 4 new servers brought the system to its knees just think how bad it'll be when the rest of the hardware arrives! 4 new top-of-the-line servers, just think what that'll do to their power unit charges!
Plus I can't rid myself of the image of us all 'staggering' to Metalink for help.
Jim
>>> dgoulet_at_vicr.com 02/27/01 01:21PM >>> For those interested, right from the horses mouth, or other orifice as you desire:
News & Notes
MetaLink Performance - An Update
We apologize for the slow response times recently on MetaLink. All over
the
world our customers are coming to and using this valuable
knowledge base in staggering numbers. Our Global IT team are working these
performance issues as their number one priority.
What is Being Done
This week four new front-end web servers were brought on line to help
manage
the load. Additional hardware has been purchased and will
arrive soon which will make a significant improvement in performance.
We appreciate your patience during this time of significant growth in
MetaLink
usage.
Thanks,
The MetaLink Team
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Author: Mark Leith
INET: mark_at_cool-tools.co.uk
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