RE: Re:Anyone using CA products?

We have used Desktop DBA for about 4 years. For the last 2 years I tried to get upgrades. The help desk kept saying an upgrade was coming. Finally I emailed CA and said I was dropping support. A salesman called a day or so later and wanted to come out and "get to know me". I explained how I had been trying to get upgrades. He said the product had been renamed and the help desk was not up to date. To make a long story short I am just getting a key today (maybe) for an evaluation copy of ManageIT. It took just over two months from the time I got a call from the sales rep. The new product had better be pretty click or CA is history.

Ron

-----Original Message-----
Sent: Monday, February 26, 2001 10:16 AM To: Multiple recipients of list ORACLE-L

I am using Platinum DesktopDBA. I got an upgrade with no problem and the sales team even came over here to visit and make sure I was satisfied.

Ruth B. Gramolini
ORACLE & DB2 DBA
VT Dept. of Taxes
ph# 802.828.5708
fax# 802.828..3754
rgramolini_at_tax.state.vt.us
----- Original Message -----
To: "Multiple recipients of list ORACLE-L" <ORACLE-L_at_fatcity.com> Sent: Friday, February 23, 2001 5:05 PM

> Ron,
>
> Common on now, this is suppose to be at least a polite list. There
was no
> call for the use of foul language. OH, sorry you don't work over here, CA
is a
> four letter work here used only in EXTREME circumstances like when the
fire dept
> accidentally sets off the fire suppression system in the computer room on
a
> Friday late afternoon.
>
> Dick Goulet
>
> ____________________Reply Separator____________________
> Author: "Smith; Ron L." <rlsmith_at_kmg.com>
> Date: 2/23/2001 1:00 PM
>
> I have been trying to get upgrades from Computer Associates for about two
> months. Does anyone use any of Computer Associates products? What has
been
> your experience?
>
> Ron Smith
> Database Administration
> rlsmith_at_kmg.com
> --
> Please see the official ORACLE-L FAQ: http://www.orafaq.com
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> Author: Smith, Ron L.
> INET: rlsmith_at_kmg.com
>
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-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Ruth Gramolini
  INET: rgramolini_at_tax.state.vt.us

Fat City Network Services    -- (858) 538-5051  FAX: (858) 538-5051
San Diego, California        -- Public Internet access / Mailing Lists
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To REMOVE yourself from this mailing list, send an E-Mail message
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also send the HELP command for other information (like subscribing).
-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: Smith, Ron L.
  INET: rlsmith_at_kmg.com

Fat City Network Services    -- (858) 538-5051  FAX: (858) 538-5051
San Diego, California        -- Public Internet access / Mailing Lists
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To REMOVE yourself from this mailing list, send an E-Mail message
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