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Home -> Community -> Mailing Lists -> Oracle-L -> Re: Oracle 7.x queries .... What does Oracle support do?
Rahul,
The NEW support contracts for 2000/2001 year for us did NOT offer the =
Bronze support. It offered Silver at the same price. You should have a =
copy of the bill and invoice in your documentation stating the type of =
support you have=20
OR
you could call support, listen to the music, and be told to go to the =
MetaLink site and check your profile with your CSI number.
Good Luck
ROR m=AA=BF=AAm
>>> orcldba_at_hotmail.com 01/04/01 08:26AM >>>
How do I know my support level?
gold-silver-bronze-platinum-iron-wood-plastic
Thanks,
-Rahul
----- Original Message -----
To: "Multiple recipients of list ORACLE-L" <ORACLE-L_at_fatcity.com>
Sent: Thursday, January 04, 2001 5:40 AM
> Rahul
>
> From my experience it means only that there will be no more patches and
> releases. The support can still be contacted and you should (depending =
on
> your level - we have gold) have the technical support from Oracle.
>
> Regards
>
> Kresimir Fabijanic
>
> ----- Original Message -----
> To: "L" <ORACLE-L_at_fatcity.com>; "L" <oracledba_at_quickdoc.co.uk>
> Sent: Thursday, January 04, 2001 1:22 AM
>
>
> > If I send a query about a Oracle 7.x database to Oracle support now
> > (I understand that it is now desupported...) what happens?
> >
> > Does anyone have any idea?
> >
> > -Rahul
> >
> > --------
> > Think you know someone who can answer the above question? Forward it =
to
> them!
> > to unsubscribe, send a blank email to oracledba-unsubscribe_at_LAZYDBA.com=
=20
> > to subscribe send a blank email to oracledba-subscribe_at_LAZYDBA.com=20
> > Visit the list archive: http://www.LAZYDBA.com/odbareadmail.pl=20
> >
> >
>
> --
> Please see the official ORACLE-L FAQ: http://www.orafaq.com=20
> --
> Author: Kresimir Fabijanic
> INET: kresimir_at_ozemail.com.au=20
>
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--=20
Please see the official ORACLE-L FAQ: http://www.orafaq.com=20
--=20
Author: Rahul Dandekar
INET: orcldba_at_hotmail.com=20
Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 San Diego, California -- Public Internet access / Mailing Lists --------------------------------------------------------------------To REMOVE yourself from this mailing list, send an E-Mail message to: ListGuru_at_fatcity.com (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may Received on Thu Jan 04 2001 - 10:05:23 CST
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