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RE: Service Level Agreement for an Oracle DBA

From: Cale, Rick T (Richard) <RICHARD.T.CALE_at_saic.com>
Date: Thu, 10 Aug 2000 03:30:08 -0700
Message-Id: <10585.114253@fatcity.com>


You can get a white paper on Database Administration Maturity Model which contains a SLA.

http://home.att.net/~tbcox/java01.html

Rick
> -----Original Message-----
> From: Ben Poels [SMTP:poelsb_at_post.queensu.ca]
> Sent: Wednesday, August 09, 2000 4:37 PM
> To: Multiple recipients of list ORACLE-L
> Subject: Service Level Agreement for an Oracle DBA
>
> Hi,
>
> Does anyone have an Service Level Agreement for an Oracle DBA that
> they would like to share with the list?
> By the way, is there a searchable archive for Oracle-L?
> Thanks,
>
> Ben Poels
> Queen's University
>
> --
> Author: Ben Poels
> INET: poelsb_at_post.queensu.ca
>
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Received on Thu Aug 10 2000 - 05:30:08 CDT

Original text of this message

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