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Home -> Community -> Mailing Lists -> Oracle-L -> RE: METALINK and OWS
Just today I tried logging into Metalink to update one of our TARs and
discovered it had been closed (why it was closed I don't know, it's still a
major problem). There was no way to reopen it via the web site. I called
it in.
-----Original Message-----
From: Gait, Christopher [mailto:cgait_at_condor.nrl.navy.mil]
Sent: Monday, June 12, 2000 12:06 AM
To: Multiple recipients of list ORACLE-L
Subject: RE: METALINK and OWS
Most of this thread has turned out to be a 'junior/senior DBA' issue instead of about Metalink, but I'd like to go back to talking about Metalink because it ticks me off. I've personally crashed the Metalink database at least once. This wasn't a 'can't answer you now, why don't you go find someone who gives a damn' error, but a fullblown 'End of file on communication channel.' Metalink is improving, but the overall quality still stinks. I complain to them constantly. I suggest everyone do the same. If there are dozens of negative feedbacks a day about their crappy support site they will eventually be forced to do something about it.
Regards,
Chris Gait
Oracle DBA (more junior than senior)
Arlington, VA
-----Original Message-----
Sent: Friday, June 09, 2000 6:24 AM
To: Multiple recipients of list ORACLE-L
A junior DBA at one of my clients has just tried to register on Metalink and here is what he got :
Request Failed
We were unable to process your request at this time.
Error occured while accessing
"/register/plsql/registration.check_step_3" at Fri Jun 09 02:06:23 2000
OWS-05100: Unable to connect due to Oracle error 1034
PL/SQL Cartridge SERVICE: register
PROCEDURE: registration.check_step_3
PARAMETERS:
LOL. Is this an improvement on traditional support ? I have recently
heard at another client that an OWS guy crashed his database (shared
with others, quite obviously) while trying to reproduce our putting in
evidence that splitting partitions in an IOT while inserts are going on
(even in other partitions) causes deadlocks in 8.1.5/8.1.6, and that he
asked the client for help. Oh yes, really ? And we are supposed to pay
for that ?
-- Regards, Stephane Faroult email: sfaroult_at_oriolecorp.com Oriole Corporation Voice: +44 (0) 7050-696-269 Fax: +44 (0) 7050-696-449 Performance Tools & Free Scripts ------------------------------------------------------------------ http://www.oriolecorp.com, designed by Oracle DBAs for Oracle DBAs ------------------------------------------------------------------ -- Author: Stephane Faroult INET: sfaroult_at_oriolecorp.com Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 San Diego, California -- Public Internet access / Mailing Lists -------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: ListGuru_at_fatcity.com (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-LReceived on Mon Jun 12 2000 - 09:28:23 CDT
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also send the HELP command for other information (like subscribing). -- Author: Gait, Christopher INET: cgait_at_condor.nrl.navy.mil Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 San Diego, California -- Public Internet access / Mailing Lists -------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: ListGuru_at_fatcity.com (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L
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