| RMAN CANNOT BACKUP THROUGH COMPAQ DDS-4 TAPE DRIVE [message #72735] |
Wed, 08 October 2003 10:20 |
kschin
Messages: 1
Registered: October 2003
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Junior Member |
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Help! any suggestion beside listed below by oracle expert response from oracle TAR below:
### Specific details about the problem you encountered during RMAN session: ###
I have created a RMAN to backup the target database through a harddisk and it
is working fine.
I have read through the Note:66333.1 and understand that the procedure to do in
order to use RMAN backup through a tape. I am using a HP/Compaq 4mm Internal
20/40-GB DAT DDS-4 Tape Drive and the Legato Networker 5.7. Unfortunely I get
this error "ORA-19511: SBT error 7501 in function sbtinit2 - sbterror did not
return error message"
I understand that this problem may due to compatibiilty of LSM and the tape
device. I have a few server is using this tape drive and would like to know is
there any way to upgrade the Legato or the Media Management Software.
### Target database alert.log: ###
RMAN> run {
2> allocate channel t1 type 'sbt_tape';
3> release channel t1;}
RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-00579: the following error occurred at 08/20/2003 11:55:22
RMAN-03007: retryable error occurred during execution of command: allocate
RMAN-12004: unhandled exception during command execution on channel t1
RMAN-10035: exception raised in RPC: ORA-19554: error allocating device, device
type: SBT_TAPE, device name:
ORA-19557: device error, device type: SBT_TAPE, device name:
ORA-27023: skgfqsbi: media manager protocol error
ORA-19511: Error received from media manager layer, error text:
SBT error 7501 in function sbtinit2 - sbterror did not return error message
RMAN-10031: ORA-19624 occurred during call to DBMS_BACKUP_RESTORE.DEVICEALLOCATE
### Third party Media Manager API: ###
HP/Compaq 4mm Internal 20/40-GB DAT DDS-4 Tape Drive with the Legato Networker
5.7
Contact me via : E-mail -> kschin@indav.com.my
20-AUG-03 05:59:21
Dear Customer,
Your iSR has been received and is currently being progressed by an Oracle Support analyst.
Regards,
Oracle Support Services
20-AUG-03 06:15:49
Search Results
============
'SBT error 7501 in function sbtinit2'
- note 238923.1 RMAN / LSM produces SBT Error 7501 in Function sbtinit2
KS,
Sounds like you may not be compatible.
Please read the above note and linked guide.
Regards Derek.
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Oracle Support believes it has provided the solution to your issue. Therefore we have softclosed this TAR. This means that if your problem is not solved or if you have more questions on the same topic, you have the opportunity to reopen this TAR for the next two weeks.
If you have questions on a new issue, please open a new iTAR.
20-AUG-03 06:17:33
Email Update button has been pressed -- Sending email.
20-AUG-03 19:02:49
TAR has passed review date of:
20-AUG-2003
27-AUG-03 00:59:05
New info : I try to use the backup tools in the Enterprise Manager and it seem
that is not working when I bakcup to tape but is working if I backup to the
local drive.
Is the backup utility in the Enterprise Manager will use the same Media
Management Software (Legato Networker 5.7)?
So is that means that I cannot backup the oracle database using the tape via
RMAN or Enterprise Manager?
It sound weird, because I can use the tape drive from the windows backup tool,
and also I can mount the tape and eject the tape from the GUI at Legato
Networker.
27-AUG-03 01:02:46
As I said above. The tape drive is not compatible. It does not matter if you use OEM or not.
Read the note above again.
Thanks Derek.
,
27-AUG-03 01:03:37
Email Update button has been pressed -- Sending email.
27-AUG-03 04:58:03
New info : Thanks a lot.
That means I need to backup the database to harddisk first then only use the
Windows tools to backup to tape.
Is this only the solution without changing the tape drive?
or can you suggest us other solution?
27-AUG-03 05:22:06
No. Sounds like a solution.
I would think of getting a compatible tape drive however.
.
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