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| Re: not receiving email notifications when posts replied to [message #617087 is a reply to message #617084] |
Tue, 24 June 2014 15:39   |
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Barbara Boehmer
Messages: 9100
Registered: November 2002
Location: California, USA
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Thanks for the link to the previous discussion. I dropped my orafaq.com cookie, then opened a new window, but still could not log KittyCat out. So, I tried to delete my browser history for the last hour, but Firefox stopped responding and Windows shut it down. So, I tried to re-start Firefox, but my laptop computer over-heated and shut itself down. So, I let it cool while I ate lunch. When I re-started my laptop, then re-started Firefox, it gave me an option to restore the previous session or close it, so I closed it. I opened up a new window, then logged in as Barbara Boehmer again. So, that problem is temporarily solved, but there has to be a better long-term solution for a simple way to log out. Fortunately, this is a home computer, so I am not stuck logged in on some public computer.
Back to the original problem. In the meanwhile, as a result of Littlefoot replying to KittyCat, I did get an email notification to my Yahoo email, but still no Outlook emails. So, apparently the problem is with Outlook. Does anybody have a clue what else I should check with Outlook or how to contact somebody there?
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| Re: not receiving email notifications when posts replied to [message #617092 is a reply to message #617089] |
Tue, 24 June 2014 17:50 |
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Barbara Boehmer
Messages: 9100
Registered: November 2002
Location: California, USA
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Senior Member |
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Quote:...Can you acess your mailbox through a browser, i.e. avoid Outlook?...
Not that I know of.
Quote:...One more thing: is your mailbox, by any chance, full?...
No.
I suppose I could change my email preference for OraFAQ to Yahoo instead of Outlook, but I would rather not do that. Also, if I did, then I would have to change the one for KittyCat first and I don't want to start that mess again. I have found that some things eventually fix themselves, so I may just leave it be for a while. There must be other people using Outlook having similar problems and complaining, so maybe somebody is already aware of it and working on it.
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| Re: not receiving email notifications when posts replied to [message #617156 is a reply to message #617148] |
Wed, 25 June 2014 09:52 |
Lalit Kumar B
Messages: 3174
Registered: May 2013
Location: World Wide on the Web
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@Barbara,
Did you check your spam folder? Might be similar issue as mine. Or if you have ny rules defined for otherwise.
Regarding logout issue, I don't have any such problems. For me its the other way round. I usually stay logged in for entire day. I have a software installed which cleans all browser history end of day. I have scheduled it. I just have to login again.
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| Re: not receiving email notifications when posts replied to [message #617169 is a reply to message #617156] |
Wed, 25 June 2014 12:51 |
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Barbara Boehmer
Messages: 9100
Registered: November 2002
Location: California, USA
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Senior Member |
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In Outlook/Hotmail it's called the junk folder, instead of spam. As previously stated, I have checked that and all settings. I have not made any changes to Outlook/Hotmail or OraFAQ, so it is something that either Outlook/Hotmail is doing different or OraFAQ is doing different that is causing the automated emails to be blocked in such a way that they aren't even going to the junk folder. I did a brief internet search to see if others might be having a similar problem, but didn't find anything useful. I am just leaving it be for now. Although I prefer email notifications, I can still check my Control Panel to find which of my posts have been responded to and which sub-forums that I subscribe to have new posts and such. Typically, with such things, I put it way down on my list of things to do and before I get to it, it has fixed itself. Hopefully, that will happen in this case.
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| Re: not receiving email notifications when posts replied to [message #617183 is a reply to message #617182] |
Wed, 25 June 2014 14:24 |
Lalit Kumar B
Messages: 3174
Registered: May 2013
Location: World Wide on the Web
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So in my case, as I am still receiving OraFAQ emails in spam folder since last night, it means gmail has suddenly started considering OraFAQ emails as spam? Without intimating me at all(and I didn't touch any settings either). Perhaps, I need to do something about it, gmail(Google) isn't answerable(or even feel responsible for it, huh).
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| Re: not receiving email notifications when posts replied to [message #617291 is a reply to message #617288] |
Thu, 26 June 2014 16:02 |
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Barbara Boehmer
Messages: 9100
Registered: November 2002
Location: California, USA
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Senior Member |
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Yes, that is how I normally access my email. I use Firefox browser, but I could also use Internet Explorer browser. I usually go to an old saved bookmark using msn.com, then go to the login page from there. Whether I do that or type in www.hotmail.com, I end up on the same login page. Microsoft converted all Hotmail accounts to Outlook accounts, so as you can see the login page says Outlook on it. I have been accessing it through a browser all along, but this does not circumvent Outlook as you suggested. Hotmail and Outlook are now one and the same. There is no way to access my Outlook (formerly Hotmail) email without Outlook. I do seem to recall that, once upon a time, where I used to work, we used to access Outlook directly, without using a browser, but that is not what I have been doing. All of the settings and filters and such that I have been referring to or what apply when accessing my email using a browser. I don't have it set up to do the opposite and access Outlook without a browser.
Additional clarification:
Before I log in, it looks like what you posted, with Outlook in the middle of the page. After I log in, I see Outlook.com near the upper left corner.
[Updated on: Thu, 26 June 2014 16:04] Report message to a moderator |
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| Re: not receiving email notifications when posts replied to [message #617303 is a reply to message #617292] |
Fri, 27 June 2014 02:32 |
cookiemonster
Messages: 13961
Registered: September 2008
Location: Rainy Manchester
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Senior Member |
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Littlefoot wrote on Thu, 26 June 2014 22:09Ouch! Misunderstanding! When you said "Outlook", I thought that it is an e-mail client, part of Microsoft Office programs (along with MS Word, MS Excel, MS Power Point).
That makes two of us. I use outlook the program, but not the website as I don't have an account.
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| Re: not receiving email notifications when posts replied to [message #617374 is a reply to message #617308] |
Fri, 27 June 2014 16:17 |
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Barbara Boehmer
Messages: 9100
Registered: November 2002
Location: California, USA
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Senior Member |
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I have been going through the outlook.com help and finally found an appropriate section.
I checked everything that was suggested to check and still couldn't find the problem.
I tried the online chat support, but couldn't get through. I just got a message that it was too busy and to try later.
So, after searching their forum, I posted my problem there.
I found a similar thread, with somebody not receiving forum messages from only one forum, that had changed email services.
After two months that thread was never resolved.
I will update this thread if I ever got a response that solves the problem or at least figures out what the problem is.
[Updated on: Fri, 27 June 2014 16:18] Report message to a moderator |
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| Re: not receiving email notifications when posts replied to [message #617502 is a reply to message #617496] |
Mon, 30 June 2014 16:16 |
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Barbara Boehmer
Messages: 9100
Registered: November 2002
Location: California, USA
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Senior Member |
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Even though I am still not receiving email notifications from OraFAQ in my Outlook/Hotmail email,
since I posted as KittyCat on this thread, I am still receiving emails in my Yahoo email.
However, some of the OraFAQ emails landed in the Yahoo inbox and some in the Yahoo spam folder.
So, I marked the most recent OraFAQ email in the Yahoo spam folder as not junk, then moved them
all to my Yahoo inbox.
I suspect that what is going on is that whenever anybody on any system marks an email from a
website, as spam or junk, whether it is or not, then it affects how email from that website is
treated for everybody. Different email systems handle this differently. Some apparently just
put them in the spam or junk folder and others apparently block delivery altogether. The latter
is a major problem. There may also been some key words that are affecting such filtering, and
those words may change from time to time.
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