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Oracle Application Management Service Request [message #603723]

Wed, 18 December 2013 22:09

trantuananh24hg
Messages: 744
Registered: January 2007
Location: Ha Noi, Viet Nam

Senior Member

Dear all!

Our company have got finished deal licsence Oracle a few days ago, so, I'm looking the Oracle Application Management Service Request (in document css115ug.pdf which upload here) but I've not found, exactly I did not know how to find it to download.

May you guide me?

Thank you!

Attachment: css115ug.pdf
(Size: 743.03KB, Downloaded 2985 times)

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Re: Oracle Application Management Service Request [message #603730 is a reply to message #603723]

Wed, 18 December 2013 23:38

Littlefoot
Messages: 21823
Registered: June 2005
Location: Croatia, Europe

Senior Member
Account Moderator

Service request? I might be wrong, but - you don't "download" it, you put a request on My Oracle Support. See Creating Service Requests.

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Re: Oracle Application Management Service Request [message #603732 is a reply to message #603730]

Wed, 18 December 2013 23:59

trantuananh24hg
Messages: 744
Registered: January 2007
Location: Ha Noi, Viet Nam

Senior Member

Thank you for your reply, @Littlefoot.
My English so bad to make you understand exactly from my question. I'm sorry

I meant where is Oracle Application (image attached) to download? From Oracle Application, I can update or raise a service request instead of logging to Oracle Support website. So, I found it from googling, please correct me if I'm wrong. The Oracle Application in which raises a service request is Oracle Application Express?

http://i95.photobucket.com/albums/l130/trantuananh24hg/OAE_1.jpg

http://i95.photobucket.com/albums/l130/trantuananh24hg/OAE_2.jpg

http://i95.photobucket.com/albums/l130/trantuananh24hg/OAE_3.jpg

http://i95.photobucket.com/albums/l130/trantuananh24hg/OAE_4.jpg

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Re: Oracle Application Management Service Request [message #603734 is a reply to message #603732]

Thu, 19 December 2013 00:11

Littlefoot
Messages: 21823
Registered: June 2005
Location: Croatia, Europe

Senior Member
Account Moderator

Unfortunately, I can't view images you posted (company policy doesn't allow me to); if possible, upload them to OraFAQ and attach them to your next messages directly, instead of posting a link to one of file sharing services (otherwise, I'll be able to see them much later today, when I return home).

There might be an application which allows you to raise a service request without logging to My Oracle Support, but I don't know whether it exists or not. Sorry, someone else will have to assist you with that.

As of Oracle Application Express (Apex) you mentioned: you can put a "service request" for Apex as described here (when you request a new schema, additional space storage or you want to terminate a workspace). However, I'm not sure that this is "service request" you are talking about.

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Re: Oracle Application Management Service Request [message #603737 is a reply to message #603734]

Thu, 19 December 2013 00:24

trantuananh24hg
Messages: 744
Registered: January 2007
Location: Ha Noi, Viet Nam

Senior Member

I'm sorry for inconvenience.
I attached file here. Because forum's rule does not allow zip or rar file upload, so I change the OAE.rar to OAE.rdf, please unchange the name into .rar extension.

I'm not sure OAE got a same function to Oracle Support Service website, too, so I place my question here.

Thank you

Attachment: OAE.rdf
(Size: 464.38KB, Downloaded 2469 times)

[Updated on: Thu, 19 December 2013 00:49]

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Re: Oracle Application Management Service Request [message #603740 is a reply to message #603737]

Thu, 19 December 2013 00:59

Littlefoot
Messages: 21823
Registered: June 2005
Location: Croatia, Europe

Senior Member
Account Moderator

Right; I've checked those images, thank you. However, I'm not familiar with that application so you'll really have to wait for someone else to assist.

[Updated on: Thu, 19 December 2013 00:59]

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Re: Oracle Application Management Service Request [message #603742 is a reply to message #603740]

Thu, 19 December 2013 01:22

trantuananh24hg
Messages: 744
Registered: January 2007
Location: Ha Noi, Viet Nam

Senior Member

Welcome Littlefoot!
Thank you for your reply.

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