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OEM 12c - Compare period ADDM non-functional [message #582366]

Wed, 17 April 2013 09:17

Jeremy.Russell
Messages: 14
Registered: September 2011
Location: Charleston, SC

Junior Member

In my production environment, I have a mostly working Oracle 12c Cloud Control environment, managing several database instances. On all of the databases, I am unable to use the Compare period ADDM feature ( Instance > Performance > AWR > Compare Period ADDM).

When I select that menu option, I see the message "To be able to use this feature some PL/SQL packages need to be loaded into the target database's monitoring schema, DBSNMP." I have been searching for further information in the specific packages that need to be loaded per the message, but neither Orafaq, support.oracle.com nor Google seem to have those details.

Can anyone provide the information?

Thanks in advance,

Jeremy Russell

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Re: OEM 12c - Compare period ADDM non-functional [message #582367 is a reply to message #582366]

Wed, 17 April 2013 09:23

BlackSwan
Messages: 26766
Registered: January 2009
Location: SoCal

Senior Member

consider submitting a Service Request to MOS.

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Re: OEM 12c - Compare period ADDM non-functional [message #582368 is a reply to message #582367]

Wed, 17 April 2013 09:25

Jeremy.Russell
Messages: 14
Registered: September 2011
Location: Charleston, SC

Junior Member

OK, thanks for the prompt response. I will do that and report back ...

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Re: OEM 12c - Compare period ADDM non-functional [message #582378 is a reply to message #582366]

Wed, 17 April 2013 14:42

LKBrwn_DBA
Messages: 487
Registered: July 2003
Location: WPB, FL

Senior Member

I received the same message and all I had to do is "click" on some link on the message...
It installed something and now it works.
Shocked

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Re: OEM 12c - Compare period ADDM non-functional [message #582379 is a reply to message #582378]

Wed, 17 April 2013 14:48

Jeremy.Russell
Messages: 14
Registered: September 2011
Location: Charleston, SC

Junior Member

Thanks - you don't happen to know what 'something' was? I need to provide those details to our security folks before I can install *anything* in a production system.

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Re: OEM 12c - Compare period ADDM non-functional [message #582382 is a reply to message #582379]

Wed, 17 April 2013 15:49

LKBrwn_DBA
Messages: 487
Registered: July 2003
Location: WPB, FL

Senior Member

Was some time way back, but when that message appeared I remember it contained some link that when clicked it installed whatever it needed.
Try: Enterprise -> Quality Management -> Data Discovery and Modeling (it also needs the procedures).
Good luck!
Cool

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