Submitting dumps to Oracle

Tips to make the Oracle developers life easier AND hopefully get your problem resolved quicker:

• Remember NOT to format the dumps

• Ship only 3480/3490 cartridges to Oracle

• The high level qualifier of your MVS data sets that are associated with a bug should be BUG$.

• The middle level qualifier associated with the data set should be Bxxxxxx, where xxxxxx is the bug number.

• The rest of the data set qualifiers are your choice, but try to make them meaningful for developments sake.

• Give a brief description of what each data set contains. A very brief example would be (assuming the bug number was 123456):

  LOAD THE FOLLOWING DATA SETS:

  1. BUG$.B123456.DUMP - AN SVC DUMP

  2. BUG$.B123456.TRACE - A GTF TRACE

• Label tapes clearly with the following information: Product, Volser, Operating System (MVS or VM), Sequence (i.e. 1/2), Userid of sender and Date.