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The RedstoneXperience

Tue, 2015-01-13 07:29

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Redstone Content Solutions Guest Blog Post

At Redstone Content Solutions, our #1 priority is enabling your business with WebCenter.   

We continually strive to earn your trust and believe WebCenter initiatives are most successful when a strong working relationship exists.
Redstone has developed a hybrid project methodology that incorporates Agile principles, years of WebCenter experience, and client feedback relating to their own best practices, governance guidelines and mandates.  We call this the RedstoneXperience.
Understanding that no two engagements are identical, Agile & Scrum aspects of the RedstoneXperience enable our team to proactively identify changing requirements and analyze remaining tasks. 
Our team utilizes Scrum, a Pathway centered on the Empirical Process Control Model to provide and exercise control through frequent inspection and adaptation. 
RedstoneXperience provides working solutions and visible progress on a frequent basis so that stakeholders are better equipped to make informed decisions.   
We are committed to your success, and have found that employing the RedstoneXperience improves project outcome, accelerates solution understanding, and shortens the learning curve to self-sufficiency.

To learn more about the RedstoneXperience, please follow the links below. 

Our Process. Project Phases. Team Members. Management Tools.

Redstone Content Solutions…We Deliver

Oracle Documents Cloud Service R2 – Now Available!

Thu, 2015-01-08 12:38
By: John Klinke, Oracle WebCenter Product Management
Business success depends on effective collaboration both inside and outside of your organization – with customers, partners, suppliers, remote employees – anytime, anywhere, on any device.
The latest release of Oracle Documents Cloud Service came out this week, and it delivers on this promise. With its fast, intuitive web interface and easy-to-use desktop and mobile applications, people can view and collaborate on files even when offline, keeping your organization running efficiently and your employees staying productive from any location.
Improved User Experience Getting employees started on Oracle Documents Cloud Service has never been easier. New users now have access to welcome tours to educate them on how to use each client. Overlay help is also available to point out features. Welcome emails have been updated to provide new users extra guidance in getting started and the online help provides quick answers to frequently asked questions.
Enhanced Productivity Improving productivity when it comes to content collaboration is one of the key objectives of Oracle Documents Cloud Service. Productivity improvements in this release can be seen across all the end-user applications – web , desktop, and mobile.  For quickly navigating to the most important files, you can now mark content as a favorite from the web UI and access all your favorite files with one click.  Another new capability is the ability to reserve content for editing so others are notified that you are working on it.  For mobile users, this release includes updated mobile apps with improvements around managing and sharing documents and folders from your smartphone and tablet. 
Increased Security

This release of Oracle Documents Cloud Service includes additional security around the use of public links for content sharing. Public links now have optional expirations dates for you to control how long links are active. You can have added security around your public links by setting up access codes, an 8-character or longer password that must be entered for anyone to access your link.

Seamless Integration The Oracle Documents Cloud Service Developer Platform also saw numerous improvements in this release. Both the REST APIs and the embedded UI capabilities were enhanced to make it easier for customers and partners to integrate document-centric collaboration into existing applications and business processes. Developer platform enhancements include additional APIs for securely managing folders and fetching user information. For embedding Oracle Documents Cloud Service into other applications, enhancements include support for previewing documents and videos in an embedded iFrame as well as role-based embedded links.
Oracle Documents Cloud Service is Oracle’s next-generation content collaboration solution. Combined with Oracle WebCenter, you get a unified hybrid ECM solution for secure cloud-based content collaboration tied back to your ECM system of record, minimizing the costs, risks and complexity of managing your enterprise content.
Next-Gen ECM  Oracle Documents Cloud Service delivers next-generation ECM  -- providing file synchronization and sharing capabilities. Employees need these functions to address the control and security your organization requires. Oracle Documents Cloud Service has to tools to provide the hybrid solution of secure cloud-based file sharing and collaboration, as well as on-premise ECM integration that embodies a Next Generation Content Management System. 
For more information about Oracle Documents Cloud Service and Oracle’s hybrid ECM solution, please visit: https://cloud.oracle.com/documents
To make a purchase, you can do so here

Content Server Administration Training

Mon, 2015-01-05 12:58

Redstone Content Solutions wants to help you kick off the New Year right by assisting with your New Year’s Resolution to train all of your Administrators on Oracle WebCenter Content.  


Join Redstone on January 19th for an Open Enrollment Content Server Administration Training Course.   
This comprehensive five (5) day course focuses on implementation tasks and administrative skills within the Oracle Content Server.  Participants will learn to identify administrative responsibilities and security concepts. They will also learn to implement role-based and account-based security models.  Performance tuning tips and tricks are discussed.   For additional information please see the overview and agenda on Redstone's website HERE
If you would like to register for this class please contact Michael Lawrence of Redstone (mlawrence@redstonecontentsolutions.com)

Season's Greetings!

Tue, 2014-12-23 09:49

Season's Greetings We wish you much success in the year ahead and we sincerely thank you for your continued partnership! We'll be back in 2015 with new assets, programs and education on Oracle WebCenter.
Happy Holidays! - The WebCenter Team

On Demand: Innovation in Managing the Chaos of Everyday Project Management

Mon, 2014-12-22 08:48

Controlled chaos - this phrase sums up most enterprise-wide projects as workers, documents, and materials move from task to task. To effectively manage this chaos, project-centric organizations need to consider a new set of tools to allow for speedy access to all project assets and to ensure accurate and up-to-date information is provided to the entire project team.

Fishbowl Solutions and Oracle would invite you to view an on-demand webinar on an exciting new solution for enterprise project management. This solution transforms how project-based tools like Oracle Primavera, and project assets, such as documents and diagrams, are accessed and shared.

If you missed Fishbowl’s recent webinar on their new Enterprise Information Portal for Project Management, you can now view a recording of it on YouTube or below. You can learn more about this solution and how to contact Fishbowl on their blog.

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Process Automation Solutions

Wed, 2014-12-17 11:37
By Mitchell Palski, Oracle WebCenter Sales Consultant
This week we’re happy to have Oracle WebCenter expert Mitchell Palski join us for a Q&A as he discusses strategies and best practices for how to Process Automate Business Solutions.

Q: So, what exactly are Process Automation Solutions and why are they important?
Today’s organizations face increasing business pressures due to:

  • Globalization
  • Constantly changing competitors
  • Stricter regulations
  • Faster pace of innovation
  • Customer demand for better customer service
Organizations and companies expect: 
  • Seamless collaboration among all stakeholders
  • Deep insights for making better business decisions
  • An unprecedented level of agility and operational excellence
Business processes are at the heart of satisfying those expectations and are what makes or breaks a business. Business managers need easy-to-use process management tools that enable rapid solution development and allow them to make impactful changes.
Q: How does Process Automation Enable the Digital Business? A Digital Business extensively uses information technology and the vast amount of business data that it collects in an intelligent fashion. Data intelligence enables an organization to adopt new and innovative business models that: 
  • Reduce cost
  • Increase efficiency
  • Improve customer experience
In order to become a true digital enterprise, organizations need to streamline and optimize their core business processes. A digital enterprise requires a robust Business Process Management (BPM) platform, such as the Oracle BPM platform, to create intelligent, adaptable, multi-channel and insight-driven business processes for operational excellence.
Q: What types of technologies are available to help deliver Process Automation Solutions? Oracle helps your enterprise excel in process management by delivering a comprehensive, industry-leading BPM suite. 
The Oracle BPM Suite includes:
  • Business user-friendly modeling and optimization tools
  • Tools for system integration
  • Business activity monitoring dashboards
  • Rich task and case management capabilities for end users
Unified BPM software ensures faster time-to-value, business-IT collaboration and a reduced total cost of ownership. Processes from simple to very sophisticated can be easily designed, deployed, and managed all through one interface.
The Oracle Business Process Management Suite (Oracle BPM Suite) enables intelligent and adaptive business processes for both structured, automated flows as well as dynamic, collaborative case management.
Q: If an organization chooses to implement this type of solution, what are some of the benefits they can expect to receive?  Look at the pain points of your business processes as they stand today. What complaints do you hear? Where do you lose money?
Do you suffer from a lack of process automation that leads to inevitable mistakes and delays to service delivery? Fat finger errors that cost your organization penalties and fees?
Do you struggle with undocumented processes that are difficult to define and refine? What about confusion between your business and IT teams? How does your organization go about modeling and implanting critical processes?
How do you even evaluate the effectiveness of your processes? If they are manual and/or paper-based you probably do it qualitatively. How does that qualitative feedback translate into justifiable business decisions?
Oracle BPM Suite provides your organization with the tools to:
  • Realize faster time-to-value when implementing business processes
  • Real-time information through rich process analytics
  • Business architecture modeling tools for fast process definition
  • Industry proven templates and tools for superior case management solutions
  • Simple work management through business-centric tools
Thank you, Mitchell for sharing your strategies and best practices on how to Process Automate Business Solutions.  If you’d like to listen to a podcast on this topic, you can do so here!

Redstone Content Solutions Becomes Oracle PartnerNetwork Platinum Level Partner

Mon, 2014-12-15 14:49
Davenport, IA - Redstone Content Solutions (Redstone), a premier IT systems integrator and value-added reseller, today announced that it has achieved PlatinumOracle platinum partner redstone content solutions webcenter sites webcenter content webcenter portal partner status in Oracle PartnerNetwork (OPN). By attaining Platinum level membership, Oracle has recognized Redstone for its in-depth expertise and excellence in delivering content, web experience management, portal and customized training solutions and for uniquely addressing the challenges of joint customers.  

“This accomplishment is a true testament to the dedicated and talented professionals responsible for expanding our Oracle practice,” said John Klein, Principal at Redstone  “Oracle WebCenter Suite helps our customer’s businesses by empowering them to securely accumulate and disseminate knowledge.” 

Read the entire press release here

Oracle Day Roundtable Recap

Thu, 2014-12-11 10:09

Primitive Logic was named one of the keynote speakers at December 4th's Oracle Day, WebCenter Executive Roundtable. Andy Lin, Primitive Logic's VP of Interactive presented on Digital Engagement and the importance of connecting experiences to outcomes.

Customers demand a quality digital experience. 

  • Mobile matters. 70% of all mobile searches result in action within 1 hour. 70% of online searches result in action in one month.
  • Getting personal has its rewards. Businesses that personalize their web experience are seeing an average of 19% increase in sales.
  • Don't forget to be social. 40% of consumers factor in social media recommendations when making purchasing decisions.
  • Say the same thing across all channels. 35% of consumers shop multiple channels and expect a consistent sales and marketing experience. 

A good experience leads to engaged customers. (this is not a new concept) Companies such as Zappos and Nordstrom have always understood that experience matters and a happy customer is an engaged customer.  As brick and mortar store fronts migrated to the world wide web, digital became the frontier for the ultimate customer experience. The rise of social media, personalization, video and user generated content has expanded the social aspect of digital. The proliferation of devices has delivered a content-on-demand atmosphere and an always connected society. 

What's Next? 

TIME is the next dimension to deepen Digital Engagement.
  • Capitalizing on those moments in time of “Discovery and Inspiration” creates an experience that deepens Engagement
  • Reducing friction to shorten the cycle time of the buy/transaction
  • Enterprises that have the best time to market with new engagement channels will lead and win

Interested in a Complete Solution Approach? Click here to learn more.

Webcast: Next-Gen Enterprise Content Management in the Cloud

Wed, 2014-12-10 10:42
Oracle Corporation  Key to Digital Business Transformation Getting Content Management Right
in the Cloud


Digital business is the catalyst for the next wave of revenue growth, business efficiency and service excellence. Business success depends on collaboration both inside and outside of the organization – with customers, partners, suppliers, remote employees – at anytime, anywhere, on any device.

At the forefront are organizations that are going beyond 1st generation Content Cloud solutions and adopting the Next-Gen of ECM in the Cloud to:
  • Speed decisions by quickly and easily liberating enterprise content and “mobilizing” information in the cloud
  • Deliver best-in-class customer experiences that are frictionless, innovative and secure
  • Avoid unnecessary security risks and proliferation of new information silos associated with first-gen content cloud offerings
Join our live webcast to discover the unique benefits
Oracle Hybrid Enterprise Content Management provides for today’s
digital business.

Red Button Top Register Now Red Button Bottom Live Webcast Calendar December 11, 2014
10:00 a.m. PT /
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Next Generation Content Management

Mon, 2014-12-08 10:12
By Mitchell Palski, Oracle WebCenter Sales Consultant
This week we’re happy to have Oracle WebCenter expert Mitchell Palski join us for a Q&A around how to deliver Next Generation Content Management.
Q: So, what exactly do you mean by Next Generation Content Management? In today’s world, your employees need instant access to the content that drives your business. Whether they are at their desk, on the go, or working remotely, the ability to easily and securely access and collaborate on business content is one of the keys to enterprise agility. 
A Next Generation Enterprise Content Management (ECM) solution is one that provides file synchronization and sharing capabilities. Employees need these functions to address the control and security your organization requires.
Oracle’s Document Management tools can provide the hybrid solution of secure cloud-based file sharing and collaboration, as well as on-premise ECM integration that embodies a Next Generation Content Management System.


Q: Why would an organization want to look to this type of solution for their content collaboration needs? Oracle Documents Cloud Service lets you easily store your business content in the cloud, securely access it from anywhere, and share it with your colleagues and partners in real-time. With a fast, intuitive web interface and easy-to-use desktop and mobile applications, employees can view and collaborate on files even when offline, keeping your organization running efficiently and your employees staying productive from any location. Oracle Documents Cloud Service allows you to:
  • Synchronize your files and folders across your computer and mobile devices for easy access to the most up-to-date content. 
  • Securely share and collaborate on files with coworkers and others outside your organization. For example, you can give your marketing team full edit rights to update content while restricting your sales team and partners to have view-only or view and download access.
Q: I know there is usually some hesitation when it comes to putting things in the Cloud, so can you address security and control?  Oracle Documents Cloud Service is the perfect replacement for consumer-grade file sharing solutions that may have crept into your organization. Protect your intellectual property from security breaches and retain control over what your employees are sharing in the cloud. 
Oracle Documents Cloud Service runs in the robust and scalable Oracle Cloud, and takes advantage of enterprise-grade security including:
  • Data encryption at rest 
  • Data encryption in transit, 
  • Database schema isolation
Oracle Documents Cloud Service also comes with flexible administrative controls so you can configure the service to meet the needs of your organization. For example, restrictions can be placed on uploading certain file types or sizes as well as what sharing options are available to your users based on specific role-based business requirements.
Q: And what about content-enabling business processes? Can Oracle Documents Cloud Service do that? Oracle Documents Cloud Service has been designed with a rich set of APIs for integrating and extending business applications and processes with content collaboration. This high-level of integration allows your organization to do things like:
  • Enriching other SaaS solutions with in-context file collaboration capabilities
  • Extending a document review and approval process to outside vendors 
When used in conjunction with Oracle WebCenter, Oracle Documents Cloud Service gives you a cloud-based collaboration solution that ties back to your content management system-of-record to ensure proper content lifecycle management.
Thank you, Mitchell for sharing your strategies and best practices on Next Generation Content Management.  If you’d like to listen to a podcast on this topic, you can do so here! We also have a webcast this week - "Next-Gen Enterprise Content Management in the Cloud" - Thursday, December 11 at 10:00am PT!

Are All Your Project Managers Certified?

Fri, 2014-12-05 09:14

Originally posted on the Redstone Content Solutions blog
____________________________________________________________________________________________________________________________________

"We place a high value on the manner and effectiveness in which we manage our client’s projects."

Many companies over the years have made this or similar statements to their customers. Which begs the question, “What, if anything, have they done to assure their customers that they mean what they say and that it is truly a top priority to them.?"

Okay, we admit it.  We have made statements similar to the one above here at Redstone Content Solutions, but to us it not merely a statement used to close deals or woo a customers into doing business with us. We truly believe that process and knowledge are key in delivering our customers the most effective and efficient Oracle WebCenter Project experience as possible. One of the ways we accomplish this is by investing in our project managers on a continuous basis - In fact, all of Redstone’s project managers are Trained and Certified Project Management Professionals (PMP). 

Read the entire article here

Engaging Digital Experiences

Tue, 2014-12-02 07:15
By Mitchell Palski, Oracle WebCenter Sales Consultant
This week we’re happy to have Oracle WebCenter expert Mitchell Palski join us for a Q&A around how you can Deliver Engaging Digital Experiences to your end users.
Q: So before we dive into the topic, it might be helpful for our readers if you could define what the terms Digital Business and Digital Experience mean? First let’s describe how we are defining those terms – Digital Business and Digital Experience. 
Digital business is the use of any technology to promote, sell and enable innovative products, services and experiences. Digital Business isn't about digitizing everything in sight, it’s about leveraging digital technologies. A Digital Business is an enterprise that embraces technological advances in a way that:
  • Empowers their customers, citizens, employees, suppliers, and partners
  • Optimizes their business operations
  • Fuels innovation and increases business
In order to ensure you are meeting and anticipating customer expectations, your Digital Business needs to deliver a consistent and engaging Digital Experience to customers, citizens, employees and partners. 
To be successful in this area, you must deliver engaging digital experiences that are:
  1. Consistent across all channels to drive user loyalty
  2. Delivering relevant content (including links, documents, promotions, and documents) to the right users and at the right time

Q: It seems that today, everyone is trying to deliver these engaging digital experiences. Can you touch on the importance and why organizations should take action now if they aren’t already doing this?
Today’s consumers are “plugged in” 24/7. They demand instant access to information and transactional capabilities whenever they want them. They are savvy when it comes to making decisions and unafraid to make a change if a company no longer meets their expectations.  

It’s enough for your organization to just have an attractive look-and-feel; it’s more important to deliver a positive customer experience and provide responsive customer service. Organizations have to differentiate themselves across all channels and interactions to not only engage customers but to also retain them in loyal, long-term relationships.  

Q:What types of technologies are out there if an organization was looking to deliver digital experiences to their end users?
Oracle WebCenter can be used in a variety of ways to deliver engaging Digital Experiences:

  • Oracle WebCenter Sites is a Web Experience Management (WEM) tool that enables business users to easily create and manage contextually relevant social and interactive online experiences across multiple channels on a global scale to drive sales and loyalty.
  • Oracle WebCenter Portal is an enterprise Portal platform that can deliver role-based user experiences for use cases such as:
    • Employee intranets (e.g. HR portal, Finance portal)
    • Citizen self-service
    • Partner collaboration
    • Marketing website

Oracle Business Process Management (BPM) is a rules and workflow engine that delivers transactional engagement to a web interface. Oracle WebCenter can provide contextual user experiences while BPM drives efficient and convenient user interaction. For example, Oracle WebCenter would provide a citizen that has a bad driving record with links to pay fines to the Department of Transportation. Oracle BPM would provide that citizen with the actual tools to initiate the payment process, route a payment to the correct DOT employees, and keep all parties aware of the payments status in workflow.

Q: Before we close, do you have any examples of organizations that are already doing this and successfully delivering engaging digital experiences? Panduit is a world-class developer and provider of leading-edge Data centers, Connected buildings and Industrial automation solutions. Using Oracle WebCenter and Business Process Management, Panduit is now able to: 
  • Support a growing global partner ecosystem with secure, multilingual online experience
  • Provide integrated role-based experiences for all customers and partners within a single portal (www.panduit.com).
  • Improve number and quality of sales leads through increased web and mobile customer interactions and registrations
  • Experience the benefits with activity up 57% from previous year with portal site @ 42,632 self-serve transactions per month
Thank you, Mitchell for sharing your insight into how to Deliver Engaging Digital Experiences.  If you’d like to listen to a podcast on this topic, you can do so here! We are also doing an Oracle Day with Primitive Logic on Digital Disruption & Experience in Orange County on December 4 -- we hope you will join us!

Innovation in Managing the Chaos of Everyday Project Management

Mon, 2014-11-24 08:50
Fishbowl

Invitation

Innovation in Managing the Chaos
of Everyday Project Management

Oracle Media Network

Stay Connected

OPN on PartnerCast

Oracle and Fishbowl Solutions Present:
A Breakthrough in Enterprise-Wide Project Management

Controlled chaos - this phrase sums up most enterprise-wide projects as workers, documents, and materials move from task to task. To effectively manage this chaos, project-centric organizations need to consider a new set of tools to allow for speedy access to all project assets and to ensure accurate and up-to-date information is provided to the entire project team.

Live Webcast

4th December, 2014

02:00 PM EST

Duration: 60 minutes


Register Now

Fishbowl Solutions and Oracle would like to invite you to a webinar on an exciting new solution for enterprise project management.

This solution transforms how project-based tools like Oracle Primavera, and project assets, such as documents and diagrams, are accessed and shared.


With this solution:

  • Project teams will have access to the most accurate and up to date project assets based on their role within a specific project;
  • Through a single dashboard, project managers will gain new real-time insight to the overall status of even the most complex projects;
  • The new mobile workforce will now have direct access to the same insight and project assets through an intuitive mobile application;

With this real-time insight and enhanced information sharing and access, this solution can help project teams increase the ability to deliver on time and on budget.

Fishbowl's Cole Orndorff, who has 10+ years in the engineering and construction industry, will keynote and share how a mobile-ready portal can integrate project information from Oracle Primavera and other sources to serve information up to users in a personalized, intuitive user experience.

Please join us on Thursday, December 4th at 2:00 pm EST to better understand this new and exciting solution.

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Gilbane Conference 2014 - Boston

Tue, 2014-11-18 11:36

Oracle is proud to be a sponsor of the 2014 Gilbane Content and Digital Experience Conference.  The Gilbane Conference brings together industry experts, content managers, marketers, marketing technologists, technology and executive strategists to share experiences and explore the most effective technologies and approaches to help enterprises build agile, sustainable digital experiences.

Event Details: Oracle Sponsors Gilbane 2014: Content and the Digital Experience Dec. 2nd – 4th  Renaissance Boston Waterfront Hotel 606 Congress Street, Boston, MA 02210  Show Registration | Evite 
Oracle Presence: 
  • Oracle Booth: Oracle WebCenter: Creating Next-Gen Digital Experiences
  • Oracle Presentation & Product Lab: Creating Next-Gen Digital Experiences - Wednesday, December 3, 12:40 p.m. – 1:25 p.m.
  • Presented by: Chris Preston, Senior Director, Oracle & Gary Matsell, Principal Sales Consultant WebCenter, Oracle
  • Attendees will learn how to:
    • Attract and engage customers with relevant, interactive, and intuitive experiences
    • Deliver self-service experiences that are personalized, integrated, and secure
    • Engage and convert customers with consistent, contextual, and multi-channel experiences
Are you attending the Gilbane Conference? We would love to connect with you to talk about your Digital Experience & Engagement initiatives!

Oracle Roundtable: Next Gen Digital Experience & Engagement (LA/Orange County)

Thu, 2014-11-13 13:08
Oracle Corporation Next Gen Digital Experience & Engagement Connecting Experiences to Outcomes

The world has changed to one that’s always on, always-engaged, requiring organizations to rapidly become “digital businesses.” In order to thrive and survive in this new economy, having the right digital experience and engagement strategy and speed of execution is crucial.

But where do you start? How do you accelerate this transformation?

Attend this roundtable to hear directly from leading industry analysts from Forrester Research, Inc., Primitive Logic, client companies, and solution experts as they outline the best practice strategies to seize the full potential of digital experience and engagement platform. Gain insights on how your business can deliver the exceptional and engaging digital experiences and the drive the next wave of revenue growth, service excellence and business efficiency.

We look forward to your participation at the Solution Roundtable.

Register now or call 1.800.820.5592 ext. 12873.

Primitive Logic

Red Button Top Register Now Red Button Bottom Calendar December 4, 2014
10:30 a.m. - 11:45 a.m. Hyatt Regency Orange County Hyatt Regency Orange County
11999 Harbor Blvd Garden Grove, CA 92840 Featuring:

Julie Ask Julie Ask
Vice President and Principal Analyst, Forrester Research, Inc. Oracle Day - Dallas
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