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Updated: 7 hours 13 min ago

Simplify Enterprise Mobility with Mobile Application Framework

Mon, 2015-06-29 10:14
By Mitchell Palski, Oracle WebCenter Sales Consultant
We are happy to have Mitchell Palski joining us on the blog for a Q&A around how you can Simplify Enterprise Mobility with Mobile Application Framework.
Q. How can Mobile Application Framework deliver Secure, Seamless Mobile for the Enterprise? For many years, corporate IT departments looked to the desktop as the only way to present information from their corporate enterprise applications. With the advent and exponential growth in mobile computing, applications are no longer tethered to the desktop; users expect to be able to switch among desktops, tablets, or smartphones anytime, anywhere. Multi-channel, mobile environments are becoming the new normal. Oracle helps simplify your organization’s transition into a mobile offering by providing a comprehensive platform for developing a mobile solution.
Q. Is it possible to Develop Cross-Platform Mobile Applications with Mobile Application Framework? Based on a hybrid architecture, Oracle MAF lets you build apps that are portable across devices and operating systems while still leveraging the device specific capabilities that deliver a rich user experience. 
Applications developed with Oracle MAF can be designed for phone and/or tablet form factors and packaged for either Apple iOS or Google Android – all from a single code base. Oracle MAF leverages the power of Java, HTML5, and JavaScript in a visual and declarative development environment to provide development teams with a more efficient approach to building on-device mobile apps. 
Oracle MAF end users will realize benefits from native apps that can work in both connected and disconnected mode, access device services, and store data in a local SQLite database.
Q. We’ve been hearing a lot about Digital Experience in the market today. How can Oracle Mobile Application Framework be leveraged to deliver optimized user Experiences? The key word in the question is “how”. Anyone can develop something using any number of frameworks, but what separates Oracle Mobile Application Framework? How can MAF not only accelerate your development lifecycle, but also enhance the product you are ultimately delivering to your users?

Oracle MAF is designed to increase developers’ productivity and enable intuitive mobile application development by offering extensive out-of-the-box capabilities and a declarative integrated environment. By easing the learning curve of app development, Oracle MAF allows developers to focus on user experience and get the most out of their organization’s mobile offering.

Mobile Application Framework includes a library of more than 80 professionally developed components that can be used to create rich mobile application interfaces in a declarative way. Oracle MAF components were designed specifically for mobile devices, which means they include support for touch and swipe gestures and are “skinned” to look great on mobile form factors. Developers also have the ability to quickly and declaratively integrate with local device services and features, such as camera, phone, SMS, contacts and GPS, through the declarative binding layer.

 Along with UX development, Oracle MAF supports the development of applications that can work offline as well as online. Applications are self-contained and can run on the mobile device in both connected and disconnected mode which means users are never stranded when they lose internet access.

In addition to the component based user interfaces, Oracle MAF can incorporate local HTML5 pages into the same application. This enables developers who prefer direct coding of the UI to incorporate their expertise along with third party components and code-libraries to create features in the application while keeping the ability to leverage the Oracle MAF container’s services.
Q. Integration is a common concern among business and IT today. Can you Integrate Data and Services across the Mobile Enterprise? Integration is one of the leading challenges of mobile application development. Oracle Mobile Platform supports and utilizes standard technologies and tools to expose many data formats and back-end business systems for exchange with any mobile application, primarily through the use of web services.

Web services provide the ability for a publisher of business services or content to provide that content and data to a consumer in a standardized and loosely coupled manner. In this case our MAF-developed mobile app is the consumer. SOAP or REST services can both be used by Oracle MAF through the use of data controls. Data controls create a level of abstraction over a business service that gives developers a consistent interface into all available business services, whether they are web-services or not.

They key to integration with an Enterprise is having those consumable services available to your mobile application. Many customers rush into mobile development without focusing on the business functions that their app will actually provide. A slick-interface that incorporates HTML5 and CSS3, ties into mobile device tools, and has offline functionality, still serves little to no purpose without the availability of a meaningful service-oriented architecture. The only case this might not be true is when you are developing a dictionary or glossary type app that is used purely an index for uses to reference.

Q. What about Connectivity? Can you Simplify Mobile Connectivity in the Cloud?
Separate from Mobile Application Framework, Oracle Mobile Cloud Service provides you with the tools you need to develop a strategy for supporting your mobile development. It provides out-of-the-box services that every mobile app requires, plus the ability to define and implement new enterprise-ready APIs quickly and cleanly. All API calls from your client applications are made via uniform REST calls, creating a cohesive development environment that’s easy to control and maintain.

Q. Finally, security is also a common concern when deploying anything on multiple devices. Can Mobile Application Framework deliver Secure Mobility Across All Layers? Security is a top priority for mobile application development given that mobile devices have higher risks of loss or theft. Oracle Mobile Application Framework comes with built in security that can limit access to your applications and ensure encryption of sensitive data. Oracle Mobile Application Framework enforces Communication Encryption, On-device Encryption, and SQLite Database Encryption. At the presentation layer, Developers can build single user interfaces that meet the needs of users with different privileges and provide role-based access to various features and pages.
Thank you, Mitchell for sharing your insight into how to Simplify Enterprise Mobility with Mobile Application Framework.  You can listen to a podcast on this topic here, and be sure to tune in to the Oracle WebCenter Café Best Practices Podcast Series for more information!

Is Cloud File Sharing Enough for Your Business?

Thu, 2015-06-25 09:08

As a consumer, we have gotten accustomed to the convenience of file sync and share (FSS) solutions like DropBox, WeTransfer, et al. Gone are the days when we would email files, videos and pictures to our friends and family. Using free consumer services we are now sending our files into ether and those get in the hands of our loved ones. In fact, I have noticed that I am even agnostic about such consumer cloud solutions. So long as those are free and sign up is not a hassle and my size limits are permissible, I just go for it.

In the enterprise world though, it is a bit different. The key differences are:

- File sharing is a means to an end. We don't simply send a file in ether or wait to receive those. The real need is around work collaboration. The idea is to not "send" but "share" files with work colleagues - either within our office, in a different location or sometimes even with a vendor, supplier or external company partner.

- Clearly the cloud solution needs to be scalable to allow for file storage and sharing not just among employees but also be able to accommodate the company's ecosystem.

- Because the goal is collaboration, the work needs to be real time. We would need the ability to be able to chat, converse or discuss as we share these files with others working on the same project or working off the same files. And wouldn't it be nice if it tied to the work productivity tools we have installed or are using like Office 365 and others? Oh, and while we are talking about what would be nice, it would be great if the cloud solution could figure out patterns of collaboration and recommend people to be added to the folder for sharing the documents, or based on usage pattern, discover relevant content.

- Again, because it is a means to an end, file sharing is likely part of a business process. So, it NEEDS to be tied to the business process where sharing is triggered as part of a process, and the end result on the documents further triggers off the next steps.

- While this would be cool to have in the consumer world too, in the enterprise world it is more of a need to be able to see/review/work on documents from within the application it is related to. So, for example, if I am working with my colleagues on a Request for Proposal (RFP) response, I would rather that it be embedded in my CRM as part of the opportunity so that my colleagues supporting me on that opportunity have ready access and automatic access to it and the document is related to other files I have on that account.

- One of the biggest advantages of a FSS solution is the ability to have access to documents we need anytime, anywhere on any device. But when the ecosystem is as big as we have for a company, when the breach/hacking/security risk is as big as it is for a company, the security stakes go way up than a consumer solution or even a feeble enterprise version of it. You need to be able to enforce security for your data sitting in the cloud, during transit and at access points (like mobile devices). Plus, there are obvious compliance requirements to be able to track and audit document access trails. And if your company has global presence then data residency policies come into play as well for compliance.

- And when working in an enterprise, we play different roles. We work at times with sensitive documents, and other times with less rigorous ones. The company itself may need to be able to segregate cloud instances by user or by content and still provide users the flexibility of toggling between multiple accounts keeping it just as easy as a consumer solution to be able to share, send and collaborate on documents.

These are just a few reasons why consumer FSS pedigree solutions would not fit the bill for an enterprise. And because point cloud solutions lead to governance and management challenges, even some enterprise solutions fail the litmus test for most enterprises. Net-net, simple file sharing or sending is not enough for an enterprise. Collaboration in a digital workplace goes way beyond that. Here is an infographic (or simply click on the picture above) that summarizes these challenges. Take a look and let me know what you think?

PaaS Launch and Cloud File Sharing and Collaboration

Wed, 2015-06-24 07:28

Thanks for joining us for the big PaaS launch on Monday, June 22nd with Larry Ellison, Thomas Kurian and other senior Oracle and customer executives. Ellison announced more than 24 new services to Oracle Cloud Platform which is a comprehensive, integrated suite of services that make it easier for developers, IT professionals, business users, and analysts to build, extend, and integrate cloud applications and drive co-existence with the existing on-premise infrastructure. For more details on the announcement, cloud services and customer videos, you can catch the on demand online replay of the event.

One of the key areas for PaaS is cloud content and collaboration that drives frictionless user collaboration, content sharing and business process automation anywhere, anytime and on any device. As an enterprise, you will well recognize the need to drive workforce productivity and operational efficiency by enabling secure availability and access to content on any device, within and beyond the firewall and connecting it to the business processes and the applications (SaaS and on-premise) to well, get work done. So, beyond just cloud file sharing which is what current Enterprise File Sync and Share (EFSS) solutions do, you need to be able to share and access content in context and then be able to drive business processes using that content. That is true cloud content and collaboration and that is what will drive output and improve productivity in a digital workplace.

Check out this video that we recently released. While it discusses a specific use case tracking the lifecycle from marketing to sales to service, imagine the power of enabling real time collaboration among employees, remote workforce, external vendors and partners and being able to drive output from anywhere, anytime and any device. And let us know what use case do you come across often in your workplace; we look forward to hearing from you.



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Now Launching Oracle Process Cloud Service

Mon, 2015-06-22 06:45

Announcing Oracle Process Cloud Service
-       Empowering Business Users with Process Automation

Oracle Process Cloud Service equips your line of business to deliver on digital automation of process applications - independent of IT. In a zero-code, cloud based infrastructure, Oracle Process Cloud Service empowers the business user to manage the entire lifecycle of business processes and gain actionable insight on process health and SLAs. This takes business empowerment to a new level of automation and efficiency.

Join us in Making History

We are excited Larry Ellison will be breaking ground with Oracle Process Cloud Service on Monday June 22. Join us online or on the web – we have an exciting lineup of customers, hands on demos, product experts and more.

[Event |Redwood Shores] Jun 22 Integrate, Accelerate, Lead with Oracle Cloud Platform (link
[Event |Webcast] Jun 22 Larry Ellison Unveils New Oracle Cloud Platform Services (link)

How to Learn More on Oracle Process Cloud Service?

[BPM-CON Webcast] Rapid Process Automation on the Cloud (link
[Solution Brief] A New Approach to Digital Transformation (link)
[Datasheet]  Productive Work Management in the Cloud (link)
[Video] Introducing Oracle Process Cloud Service (link)
[Infographic] Empowering the Business to Deliver at Market Speed (link)
[eBook] Rapidly Design, Automate and Manage Processes on the Cloud (link)
[Video] Technical dive into Process Cloud Service (link)

Testimonials: PCS Customers and Partners in Action 

[Video] Land O Lakes Extends SaaS with Oracle Process Cloud Service (link)
[Video] Flextronics Speeds up BPM with Oracle Process Cloud Service (link)
[Video] Avio Empowers Business with Oracle Process Cloud Service (link)
[Video] eProseed Digitizes with Oracle Process Cloud Service (link)
[Video] Sofbang Extends SOA with with Oracle Process Cloud Service (link)
[Video] Hitachi Manages Contracts with Oracle Process Cloud Service (link)

Publications

[Analyst Report] Ovum: Oracle Brings Process to the Cloud (link)
[Byline] Forbes: What IT Pros Must do to Survive, Thrive Amid Rapid Change (link)

Events

[Event |Webcast] Jun 19  Oracle Public Cloud: Platform as a Service (link)
[Event |Webcast] Jun 22  Larry Ellison Unveils New Oracle Cloud Platform Services (link)
[Event |Redwood Shores] Jun 22 Integrate, Accelerate, Lead with Oracle Cloud Platform (link)
[More Events]  BPM Events: Click here

To learn more join us at cloud.oracle.com/process Follow us on twitter @OracleBPM

The Role of Today's CIO in Business Transformation

Wed, 2015-06-17 13:58
CIOs are extremely important to their executives and businesses, and the cloud empowers them to take the lead. The best CIOs in the industry are beginning to grasp that and train their staff to become experts in cloud technologies.

Epectations of business-driven IT are higher than ever before.  Words like agility, mobility, digital, data, cloud and customer centricity are common and constant from Line of Business (LOBs) executives like CMOs. Today’s business must move at the pace of – scratch that – ahead of the pace of today’s consumer. Businesses must anticipate customers’ needs to be truly customer-centric organizations.  Innovation through the cloud is a big force driving customer experience and customer centricity.

Kurian believes the CIO will play a pivotal role with analytics, integration, security and privacy, and ultimately business transformation. In this video he states “cloud actually empowers CIOs to take the lead with innovation.” He goes on to say that today’s CIO role is not diminished just different, requiring a new business mindset. The CIO is very much essential to this new digital, customer-centric business revolution.

Watch the video here.

Creating Engaging Customer Experiences Across Multiple Channels

Tue, 2015-06-09 12:22

By Srinivasan Sankaran, Principal Product Manager, Oracle WebCenter Sites

Delivering seamless and consistent visitor experiences across channels is a significant challenge for marketers. In part, this is hindered by silos of disparate data and content in marketing departments and across organizations: All too often the data needed to effectively engage and personalize customer and anonymous visitor interactions, is stored in silos -- inaccessible to the tools and people that need it most... the marketers. The same is typically true of the content used on the website and in emails: it is often in separate repositories, or worse, file systems and is not shared between the different channels, creating an inconsistent user experience across email, web and mobile.

To help marketers deliver more personalized and effective campaigns and engaging customer experiences across digital channels, content and data need to be easily shared and utilized by all the channels. The latest integration of WebCenter Sites and Eloqua enables marketers and business users to easily deliver experiences for the web and email channels respectively. Rather than considering email and web channel independently, this integration provides the much needed continuity between email campaigns and web channel  by sharing content, theme and branding. This allows marketers to ensure a seamless and consistent visitor experience when crossing between campaign channels and the main website. In addition to content and branding, by sharing the visitor profile information across channel, marketers can retain the context of visitor interaction and serve targeted content to the visitor. This is achieved in the following ways:
  • Simplified lead generation: Eloqua can now share lead generation forms directly with WebCenter Sites. Marketers simply drag and drop the Eloqua forms directly into WebCenter Sites web pages and visitor data is passed back to Eloqua. Now, when a prospect comes to the website through organic search, provides their email address or other information to access some gated content, Eloqua is made instantly aware of the visitor journey during the website session. Sharing both forms and visitor responses provides insight into the visitor’s digital body language, and creates a unified engagement experience. 
  • Content and experience sharing: Using the new WebCenter Sites Cloud Connector, marketers creating campaigns in Elqoua can utilize the same content in WebCenter Sites across web pages, landing pages, and emails. By sharing and reusing the content from WebCenter Sites to unify the customer experience and consistency across channels, marketers can deliver higher conversion rates. 

  • Personalizing and targeting across channels: Both WebCenter Sites and Eloqua provide personalization. Now visitor profile data can be shared between the two, enabling a highly personalized and consistent experience email, landing pages, and the visitor’s entire web experience. When a visitor lands on a WebCenter Sites page, WebCenter Sites can utilize Eloqua visitor profile data to target specific content and information to the visitor by personalizing not only their visit to a landing page, but on any page wherever they navigate around the web site.  Now, by sharing both content and visitor profile data across Eloqua and WebCenter Sites, the visitor is guaranteed a consistent personalized experience, one that leads to higher conversions. 
Bringing together WebCenter Sites with the Eloqua marketing automation platform provides:
  • Marketers with a unified, enterprise ready, engagement platform that gives them a robust suite for increased customer acquisition
  • Enhanced customer journey management to create a consistent and unified visitor experience that leads to increased conversions
  • Faster time-to-market with the ability to quickly and easily find, utilize and publish content, across emails and websites, without IT involvement

Partner Corner: TeamInformatics on What Oracle Documents Cloud Service Means for You?

Tue, 2015-06-02 08:58

Thanks to all who attended our last month's executive webcast on Introducing Documents Cloud Service. We appreciate your feedback and all the follow up. For those who missed it or would like a replay of the webcast, you can watch it here.

To follow up on the discussion of Oracle Documents Cloud Service and what that means for your organization, one of our valued partners, TeamInformatics recently published an educational post on what the solution offers and how it can be leveraged to solve your day to day content needs. Given the informational value of the post, we are re-posting their original piece here in the hope that you find it useful. Looking forward to hearing your comments and questions.

Originally published on TeamInformatics blog

What Oracle’s Documents Cloud Service Means for You

By: Jon Chartrand - Solution Architect, TeamInformatics

The sphere of influence that is Enterprise Content Management has been steadily expanding to encompass areas such as records, digital assets, web content, and others. This has meant your ECM solution suite has had to grow and mature to support and maintain these activities. The newest is cloud-based document management, sharing, and collaboration. Now, I bet you’re thinking, “We don’t need that nor do we support that in our enterprise.” Here’s the trick though: Your users are already doing it and they’re very likely making it happen with software that’s not a part of your enterprise ecosystem. That means it’s probably unsupported, potentially insecure, and generally out of your control – not a good combination.

The rapid growth of this field has led to many solutions which attempt to enhance the consumer-level products and businessify them by offering a few more features at a wildly increased price. While these options can seem appealing, they still represent a gap in enterprise coverage as they aren’t themselves enterprise applications. Oracle, however, has expanded their Public Cloud offering – already the largest in the world – to not only fill the gap of Enterprise File Sync & Share, but also to expand cloud content management to your on-premises solutions, as well as mesh seamlessly with other applications. Now it’s possible to keep your users happy and productive while maintaining control and even expanding the capabilities of your enterprise. Introducing Oracle’s Documents Cloud Service, also known as DOCS.

DOCS for File Sync & Share

DOCS represents a trident of capability, the first tine of which is as an enterprise-grade file sync and share replacement for the consumer-grade applications your users may already be utilizing. Before you can sync or share content, however, you have to manage it and Oracle provides a modern, intuitive web interface, for access across every device, to do just that. From here users can upload, preview, revision, delete, and share content and folders with ease making this the front line in our EFSS battle.

On the syncing front, native desktop applications for both Windows and MacOS allows users to seamlessly sync folders of their choosing with the local file system. This means files are available for viewing and editing when and where users demand them and without the need for an Internet connection. When connectivity is restored the sync application automatically updates the cloud with any changes, removing a step for the user.

On the sharing front, sharing content internally and externally has been rendered both simple and secure. Internally, named users can be shared to folders as one of four roles; Manager, Contributor, Downloader, or Reader. This means you have control over who has access and what kind of permissions they receive. When sharing to an external, non DOCS, user Oracle has provided several capabilities to make the process simple and safe. First, public link accesses are carefully tracked and an audit trail is provided. Each public link can also be assigned an expiration date so you don’t have to worry about forever managing every link that’s been distributed. Even more, each public link can be created with a required passcode so that even if the link is improperly distributed, the materials remain secure. Finally, each public link can be assigned a role which is granted to those who use it. All these features combine to allow incredibly granular control over who can access what content when and with what privileges.

The last point is for those on-the-go. For mobile users Oracle provides native applications for both Android and iOS which enable feature-parity between the mobile and web platforms. This means users can access their content from virtually any device, at any time, and maintain the full suite of capabilities no matter what method they’re using. This represents an unprecedented level of access to and control over enterprise content for your users.

DOCS for Hybrid Content Management

File Sync & Share is a great step forward in content management, however we’re still potentially left with a cache of content that stands apart from your Enterprise Content repository. DOCS addresses this through a process whereby your ECM repository is “tethered” to your DOCS repository through a 3rd party solution and content is shuttled between the two applications when edits are made, ensuring both repositories have the appropriate version available. This process allows your current ECM solution to remain the single point of truth in your enterprise for all content but enables users to access that content from beyond the firewall in a safe and secure manner.

The use cases for this method are almost endless but imagine a contract package being worked on by a CMO, a salesperson in the field, and a client with contributor access via a shared link. The CMO, working from within the company, can make edits to the documents and upload them to the ECM system. The salesperson in the field accesses the documents via DOCS and can also make changes and suggestions. As revisions are made, the CMO is kept in the loop as the document updates back to the ECM system as well. Finally, when complete, the client can access the documents, digitally sign them, and upload new versions to DOCS. Within moments of uploading the CMO has access and can move them to the appropriate next step.

Hybrid Content Management takes the premise of EFSS and keeps it a truly enterprise endeavor by ensuring that content is reflective of only one repository. This ensures that all users are working with the same materials without fear of unknown changes or missing versions. It also guarantees that content owned by the enterprise is continually merged into the enterprise so there’s reduced anxiety over content ownership and location.

DOCS for PaaS Application Integration

Finally, DOCS takes an even longer and wider view of its role in the enterprise by enabling you to integrate other Software as a Service (SaaS) applications. The idea here is that any application to which users are uploading content represents another repository in the enterprise. Why should contracts uploaded to SalesForce live in that application? It’s not a content management application and it doesn’t have the metadata, workflows, and processes that your ECM system has. Documents Cloud Service works to solve this issue by providing a rich API foundation and an accessible embedded interface to allow you to merge applications with it and utilize its capabilities as a content platform. This Platform as a Service (PaaS) functionality allows you to keep your enterprises’ content in a single location – especially if you’re utilizing the Hybrid CM capabilities and merging your DOCS repository with your ECM platform.

With the embedded interface method you can add a simple iframe to any updateable UI to create an almost seamless merging of the two applications. While it looks like a user is uploading documents to the primary application, in reality they’re uploading to DOCS. With the API method, much more elaborate services can be written to customize the functionality of virtually any application, creating a background integration with Documents Cloud Service that is completely transparent to users. In either case, you’re removing another disparate cache of content and centralizing management into a single location. Ultimately this means less storage overhead for your SaaS applications and more complete control over your enterprise content.

Bringing It All Together

Consider a purchase order document uploaded to a contact entity in SalesForce. Though an integration with Document Cloud Services, the content item is actually seamlessly uploaded to DOCS. With the DOCS repository linked to your on-premises platform, the content is replicated to the appropriate folder in the ECM system and an automatic workflow is started, alerting the Director of Sales to the new purchase order and requesting approval. The Director makes a small edit and approves the content. This sends a notification to the sales agent and ends the workflow. The content, now being newer in the ECM system than on DOCS, then flows outward to the cloud, updating the version there. The sales agent happens to also use the desktop client to sync DOCS content with their laptop and so the version there is updated automatically. On receiving the notification, the agent goes to their Oracle Documents folder on the desktop and opens the purchase order to review the Director’s changes. Satisfied, the agent closes the document and then right-clicks on it to access DOCS’ sharing. The agent creates a public link with downloader privileges and sends this link to the purchaser.

In this scenario, the content is available through the SalesForce site, the DOCS site, the DOCS mobile apps, synced to the desktop, and through the on-premises ECM platform. Instead of having two, three, even four different copies of the content across various systems and on various workstations, all versions are centrally managed and maintained in the system of record. This degree of centralized control is precisely what Enterprise Content Management seeks to achieve and Documents Cloud Services bring us all one step closer to that goal.

Gilbane Webcast: Delivering Next-Gen Digital Experiences

Tue, 2015-05-26 12:02
ECONTENT SPONSORED WEBEVENTS | LIVE STREAMING AUDIO Delivering Next-Gen Digital Experiences Thursday May 28, 2015 - 11:00am PT / 2:00pm ET ORACLE Becoming a digital business is an imperative for all organizations to deliver the next wave of revenue growth, service excellence and brand loyalty. Today's enterprises need to connect "experiences" to outcomes, encompassing the entire customer engagement lifecycle. And the stakes are high — 94% of customers discontinue communications because of irrelevant messages and experiences.

The key to success is leveraging enterprise-level marketing technology to unlock breakthrough innovations for audience engagement and connecting experiences to business outcomes:
  • Deliver omni-channel experiences that are seamless, tailored and innovative across Paid, Owned and Earned media
  • Convert unknown audiences to known and involved customers
  • Extend reach and orchestrate engagement across all channels and devices
  • Attribute Marketing performance to revenue across channels and target audiences
REGISTER NOW to reserve your seat for this special webinar event.

Oracle at the Gartner Digital Workplace Summit

Mon, 2015-05-18 05:47

Gartner Theme: Workplace Reimagined: Agile, Engaged, Empowered

Prepare for the new era of employee engagement. By 2017, 25% of organizations will lose their market position due to "digital business incompetence." The reason: lack of a holistic response to how consumerization trends change how work is best accomplished.
Hot topics to be covered:
  • Increase Employee Engagement and Agility
  • Enable New Ways of Working
  • Consumerize Your Workforce's User Experience
  • Create World-Class Collaboration Environments
  • Re-architect for the Digital Workplace
Oracle is a proud to be a Platinum sponsor of the Gartner Digital Workplace Summit this May 18 - 20, 2015 in Orlando, FL.  Attendees will have the opportunity to meet with Oracle experts in a variety of sessions, including demonstrations during the showcase receptions. 

Stop By The Oracle Booth And Chat With Product Experts To Learn:

  • How Oracle can help you content-enable your cloud apps and other custom apps 
  • Why you need to be delivering omni-channel & web experiences
  • How you can secure collaborations with remote employees, partners and suppliers
  • Why your organization needs a  Digital Business strategy
  • How your employees can securely share large files with both inside and outside the firewall
  • Why you need to deliver a consistent, seamless and mobile customer experience 

Booth Hours:

  • Monday, May 18 – 11:45 a.m. to 2:00 p.m.
  • Monday, May 18 – 4:45 p.m. to 6:45 p.m.
  • Tuesday, May 19 – 12:00 p.m. to 2:00 p.m. 

Attend the Oracle Featured Solution Provider Session: Date:  Tuesday, May 19, 2015 | 10:30 a.m.-11:15 a.m. Location:  Osceola D Title:  Delivering Contextual Collaboration & Engagement in a Digital World

Abstract: Reaching audiences through a robust online experience across multiple channels and devices is critical in today’s ever-changing digital world. You need a digital experience platform that helps create, manage, simplify and integrate your processes, content, analytics, and social capabilities. Attend this session to learn how Oracle WebCenter provides content-enabled cloud processes to improve agility and performance and creates interactions that are personal, secure, and multichannel, delivering contextual collaboration and engagement to customers, employees and partners.

Speaker:  David Le Strat, Senior Director of Product Management, Oracle  

Is EFSS an IT or a LoB Concern?

Tue, 2015-05-12 07:56

Cloud enterprise file sync and share solutions serve a critical business need. A digital enterprise is an anytime, anyplace workplace requiring not just employees but the authorized ecosystem access to the right information at any time from any where on any device. This enables true collaboration in a 24 X 7 world and empowers the mobile workforce driving user productivity.

As a result, most organizations have moved away from large email file attachments, FTP server management and on-site content sharing tools and have started to instead leverage cloud file sync and share solutions. We use them in our personal lives to share pictures and videos so why not in our workplace? Trouble is enterprise-grade solutions require a bit more due diligence and consideration since one wrong upload or an unauthorized access to a critical file can have catastrophic implications for the company. And, it is not just about security either. When you think about, enterprises do have different needs from file sync and share solutions than you and I do in our personal lives. Enterprises require such solutions in place to drive work collaboration and improve mobile productivity. So, you are not looking at file sync and share solution in isolation, as a one off to send files or videos or images from point A to point B. Rather you are looking to spend a significant portion of your work day working on materials that are shared, collaborate with your colleagues and drive output by completing some tasks. Enterprise file sync and share is, thus, an integral part of not just the way you work but your work itself. So, rather than a one off solution, it needs to be a strategic cloud investment.

But if we are looking for a company to standardize on a corporate grade cloud file sync and share, that makes it an IT solution, right? Well, in my opinion, yes and no. Yes, because IT will need to do its diligence on the solution and make sure the solution meets the corporate IT security and governance requirements. But no, because the solution is made to empower Lines of Businesses, even the IT team really. So, right out of the box, it needs to have the features and functionality for it to be a desirable solution in the first place. If it is not meeting the basic criteria of easy to use, intuitive with complete mobile support and with no maintenance headaches, you have failed the litmus test.

What's your take? Where does the decision for enterprise file sync and share reside? Should an LoB or a set of them with immediate need for a solution initiate the search or should the decision rest with IT? Can both business and IT align to find a long term, strategic solution that is fast becoming an ubiquitous need? We would love to hear from you and as would our executives.

Join our live webcast tomorrow on "Introducing Oracle Documents Cloud Service" scheduled for 10 am PT/1 pm ET and be a part of this important conversation. We think it is a strategic enough conversation to have Oracle CIO, Mark Sunday be involved in addition to our senior product and LoB and customer executives. And to make sure we don't have colored lenses on, we will do a sanity check with IDC's Program Vice President, Content and Digital Media Technologies, Melissa Webster as well. This is your opportunity to ask the questions of these executives and industry experts. And we encourage you to follow the conversation on twitter with #OracleDOCS. Don't forget to register for tomorrow's live webcast. the conversation has only just begun...


Live Webcast with Oracle CIO, More: Introducing Documents Cloud Service

Wed, 2015-05-06 05:00

In case you missed it last week, we are gearing up for a live video webcast that is a powerhouse of executives offering a 360-degrees perspective on Oracle Documents Cloud Service - an enterprise grade cloud file sharing and collaboration service. Find out about the current state of the industry,the gaps this solution addresses and what that means to both LoB users and the IT wihin your enterprise. Hear directly from IDC's Program Vice President, Content and Digital Media Technologies, Melissa Webster on the current state of EFSS and why there is a need to broaden the requirements of a solution. Oracle Vice President, Scott Howley will host the discussion with Oracle senior product management executives on product strategy, vision and the value it provides to LoBs like marketing. And don't miss Scott's discussion  with Oracle CIO, Mark Sunday on Oracle's strictest requirements of cloud solutions and in-house use of Documents Cloud Service. Our customer, TekStream Solutions will  also share their take on real world requirements of an enterprise grade cloud content sharing solution.

Register today for the live webcast and get your questions answered live by the executives. And if you are on social media, connect with us using #OracleDOCS

Webcast: Introducing Documents Cloud Service
Date/Time: Wednesday, May 13 at 10 am PT/1 pm ET
Your evite awaits.

See you online on May 13 at 10 am PT/ 1 pm ET.

.



Cloud Content Sharing and Collaboration Use Cases in an Enterprise

Tue, 2015-05-05 12:24

We are gearing up for the big executive video webcast on Documents Cloud Service featuring Oracle Chief Information Officer, Mark Sunday, IDC Program Vice President for Content and Digital Media Technologies, Oracle Product Management executives including our webcast host and Vice President for Oracle Middleware, Scott Howley interviewing David Le Strat who drives product management for WebCenter and BPM, and Alexander Hooshmand, Vice President for Oracle Marketing Cloud. Don't forget to register for the live event, "Introducing Oracle Documents Cloud Service" scheduled for Wednesday, May 13 at 10 a.m. PT/ 1 p.m. ET.

As we do that, thought I would share with you a recent feature that was published in Oracle Fusion Middleware Newsletter, April edition that delves into common use cases that we come across industries and lines of businesses around cloud document and file sharing and cloud collaboration. Take a look and give us your thoughts on how these align with what you are seeing within your enterprise, whether you are in IT or with marketing, sales, services, HR, finance or other division.

Cloud Computing Use Cases: Oracle Documents Cloud Service

Cloud computing—software as a service, platform as a service, and infrastructure as a service—is an undisputed game-changer in the corporate world. But with so many different cloud options, it can be complicated to align them with possible real-life scenarios. Here’s where use cases come in handy. In this series of articles, the Oracle Fusion Middleware Newsletter will illustrate how various aspects of cloud computing work within a business setting. For this issue, we’re looking at Oracle Documents Cloud Service.

“One of the reasons that cloud-based file-sharing services are so popular is that they address a universal challenge. Every employee, regardless of their role, needs a secure way to share files for work collaboration,” says Oracle Vice President of Oracle Fusion Middleware Product Management Scott Howley. “In addition, today’s digital workplace requires a 24/7 access to work content from anywhere on any device.”

Use Case 1: Coordinating with Business Partners
Today, internal business functions work with a variety of outside partners—think, for example, of a project in which marketing collaborates with an outside agency on deliverables. “You need to be able to collaborate and share files in real time, but without jeopardizing confidential information such as a press release that could impact stock prices,” says Howley. With Oracle Documents Cloud Service, you have the convenience of collaborative access without the risk associated with consumer products. Enterprise encryption, auditing, tracking, permission controls, and automatic backups keep your information safe.

Use Case 2: Fostering Sales Collaboration
Sales teams often work under deadline, such as when creating a detailed customer request for proposal, a process that involves quickly changing versions that must be instantly shared with both internal and external parties. Additionally, the final output likely needs to be tied back to an opportunity ID in the organization’s CRM system. With Oracle Documents Cloud Service, automatic versioning and syncing ensures version integrity, and its ability to integrate with other Oracle Cloud services such as Oracle Sales Cloud means CRM opportunities won’t get lost.

Use Case 3: Support for Mobile Field Workers
Companies must ensure that mobile or field-site workers can easily and safely access documents—even those with sensitive company information—via a wide variety of devices, from smart phones to tablets and laptops. Oracle Documents Cloud Service provides that flexibility with native support for iPhones, iPads, and Android mobile devices, along with desktop sync for both Mac and Windows computers. Moreover, the ability to embed a user interface in applications, portals, or sites ensures that content can have limitless expressions as work dictates.

“As these use cases show, smart organizations want more than just a standalone file sync and share solution,” says Howley. “They want enterprise-grade security, control, and integration for cloud content sharing.”

To learn more about Oracle Documents Cloud Service, register today for the Oracle Documents Cloud Service executive webcast featuring Oracle CIO Mark Sunday and visit cloud.oracle.com/documents for more information.


Vice President Scott Howley on Upcoming Executive Webcast

Fri, 2015-05-01 10:13

Happy Friday! You are all invited to the video executive webcast on Documents Cloud Service coming up on Wednesday, May 13 at 10 am PT/1 pm ET. Need a reason to attend? If the evite hasn't convinced you yet, take a look at the star cast for the webcast and enjoy this brief preview video from Oracle Vice President and our webcast host, Scott Howley.

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Oracle CIO, IDC, Other Executives Discuss Cloud File Sharing - Don't Miss

Wed, 2015-04-29 06:28

Webcast: Introducing Oracle Documents Cloud Service

Driving Improved Productivity and Collaboration for Sales, Marketing, Customer Experience and Operations

A recent survey shows that 89 percent of business managers believe their employees need 24/7 access to core business systems to implement their business strategy. But are current file sync and share solutions up to the mark?

Join Oracle Chief Information Officer and SVP, Mark Sunday, Senior Oracle Product Management and customer executives for a live webcast on Documents Cloud Service – an enterprise-grade, secure and integrated cloud-based content sharing and collaboration offering from Oracle. Find out how your organization can standardize on a corporate/IT-approved cloud solution while meeting the varying business needs of Marketing, Sales, Customer Service, HR, Operations and other departments.

Learn how Oracle Documents Cloud Service is uniquely positioned to:
  • Power anytime, anywhere secure access across Web, mobile and desktop
  • Mobilize enterprise content without creating information silos
  • Drive enterprise-wide collaboration with IT-sanctioned security and controls
Register Now for this webcast. Register Now May 13, 2015
10:00 AM PT
/ 1:00 PM ET
#OracleDOCS Featured Speakers:


Mark Sunday
Chief Information Officer and Senior Vice President, Oracle


Judd Robins
Executive Vice President, TekStream Solutions


Melissa Webster
Program Vice President Content and Digital Media Technologies, IDC Copyright © 2015, Oracle Corporation and/or its affiliates.
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Oracle OpenWorld 2015 - Call for Papers Deadline is April 29!

Wed, 2015-04-22 06:21
If you’re an Oracle technology expert, conference attendees want to hear it straight from you. So don’t wait—proposals must be submitted by April 29. You have one week left to submit!

Oracle OpenWorld 2015

Wanted: Outstanding Oracle Experts

The Oracle OpenWorld 2015 Call for Proposals is now open. Attendees at the conference are eager to hear from experts on Oracle business and technology. They’re looking for insights and improvements they can put to use in their own jobs: exciting innovations, strategies to modernize their business, different or easier ways to implement, unique use cases, lessons learned, the best of best practices.

If you’ve got something special to share with other Oracle users and technologists, they want to hear from you, and so do we. Submit your proposal now for this opportunity to present at Oracle OpenWorld, the most important Oracle technology and business conference of the year.

We recommend you take the time to review the General Information, Submission Information, Content Program Policies, and Tips and Guidelines pages before you begin. We look forward to your submissions.

Attention HCM customers: HCM Central @ OpenWorld is designed to provide a single place for all things HCM. Have a story related to Oracle implementations around HCM? Submit here.

Attention CX customers: CX Central @ OpenWorld is designed to provide a single place for all things related to the customer lifecycle for all of Oracle's CX customers whose business requires them to definitively differentiate themselves across all channels, touch points, and interactions. Have a story related to Oracle implementations around the Customer Experience lifecycle? Submit here.

Submit Your Proposal

By submitting a session for consideration, you authorize Oracle to promote, publish, display, and disseminate the content submitted to Oracle, including your name and likeness, for use associated with the Oracle OpenWorld and JavaOne San Francisco 2015 conferences. Press, analysts, bloggers and social media users may be in attendance at OpenWorld or JavaOne sessions.

Submit Now.

Webcast: Adaptive Case Management as a Service

Wed, 2015-04-15 09:50
Oracle Corporation Banner Adaptive Case Management as a Service

Often times, organizations find that they have to change the way they manage cases to conform to a new system, rather than the system being open and flexible to accommodate their specific needs. Case Managers do not want to be obligated to follow a once-size-fits-all process for case management. They require open, flexible capabilities to handle their cases that can adapt to fit their needs. Join Sofbang and Oracle to learn more about how Adaptive Case Management as a Service (CMaaS) can provide caseworkers and their clients with an adaptable, flexible, configurable platform based way of managing cases with robust, yet easy-to-use, mobile capabilities.

In this webcast you will:
  • Learn what Adaptive Case Management as a Service (CMaaS) is
  • Understand how to reduce the rigidity of a typical system and streamline the approach to case management
  • Discover mobile, UI friendly approaches to managing cases
  • Find out the Sofbang and Oracle Approach to Adaptive CMaaS
  • See a live demo of CMaaS in action
Duration: 45 minutes for Presentation + 15 minutes for Q&A

About Sofbang

Founded in 2000, Sofbang is an Oracle Platinum Partner specialized in providing Oracle Fusion Middleware, Mobile & Oracle Cloud solutions to clients in the Government, Education and Utilities sectors, as well as the mid-market commercial space. Sofbang provides customers with dynamic business process extensions, enterprise mobility and cloud solutions which extend, integrate and simplify enterprise business applications across an organization. We design solutions with Scalability, Flexibility and Extendibility in mind. We call this concept Designed for Change. Our solutions help organizations reduce costs, increase revenue, enhance end-user experience, promote transparency and improve productivity. Our company was founded with the passion that comes from seeing clients achieve strategic success.

Sofbang has received awards and recognitions for developing innovative solutions and delivering outstanding value, including being recognized by CIO Review as one of the 20 Most Promising Campus Technology Providers of 2014 and the winner of the BPM.com and WfMC 2014 Global Award for Excellence in Business Process Management and Workflow for the Chicago Park District.

As an Oracle Platinum Partner, Sofbang is proud to have achieved the following specialization designations from the Oracle Partner Network, recognizing Sofbang’s continued focus in the Oracle Fusion Middleware stack for over a decade, beginning with BEA Systems Inc. Specializations are achieved through competency development, business results, expertise and proven success.

Oracle Service-Oriented Architecture
Oracle WebLogic Server 12c
Oracle Unified Business Process Management 11g
Oracle Enterprise Manager 12c
Oracle Application Grid

Sofbang is headquartered in Chicago, Illinois and is minority owned. To find out more visit: www.sofbang.com.


Red Button Top Register Now Red Button Bottom Live Webcast Calendar April 28, 2015
11:30 am CST |
12:30 pm EST Featured Speakers:

Danny Asnani
Sofbang

Vivek Ahuja –
Sofbang

Mitchell Palski –
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Collaborate 2015 | April 12-16 – Las Vegas, NV

Mon, 2015-04-13 10:32


THE WORD IS OUT. There is ONE event that delivers the full spectrum of Oracle Applications and Technology education that you need to boost results all year long. Produced by three independent users groups, COLLABORATE 15: Technology and Applications Forum for the Oracle Community delivers:

  • Over 1000 sessions and panels packed with first-hand experiences, case studies and practical “how-to” content
  • Breaking product news and insider information from Oracle executive management and developers
  • Ample opportunities to build your personal and professional networks, including special interest group (SIG) meetings, geographic networking events and receptions
  • Informative and inspiring keynotes
  • An Exhibitor Showcase packed with products and solutions providers who can help you solve your specific challenges
  • Unique events such as the Women in Technology Forum — connect with key women who are examples of success in a fast-changing environment
  • Collaborate 2015 | April 12-16 – Las Vegas, NV 

Oracle Extends Integrations Between Marketing, Web, and Commerce Solutions To Help Marketers Enhance the Customer Experience

Mon, 2015-04-06 11:35

Latest integrations help marketers increase efficiencies, drive revenue and orchestrate personalized customer experiences

 

MODERN MARKETING EXPERIENCE – LAS VEGAS – April 1, 2015 – To help marketers deliver more personalized and engaging customer experiences across digital channels, Oracle today announced the integration of Oracle Marketing Cloud’s cross-channel marketing solution with Oracle Commerce and Oracle WebCenter Sites. The integrations help marketers increase conversions and drive revenue through cross-channel marketing efforts by enabling personalized customer experiences to be seamlessly orchestrated across digital channels.

Read the press release and CMSWire article

Oracle OpenWorld 2015: Call for Proposals is Now Open

Tue, 2015-03-31 06:41
If you’re an Oracle technology expert, conference attendees want to hear it straight from you. So don’t wait—proposals must be submitted by April 29.

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Oracle OpenWorld 2015

Wanted: Outstanding Oracle Experts

The Oracle OpenWorld 2015 Call for Proposals is now open. Attendees at the conference are eager to hear from experts on Oracle business and technology. They’re looking for insights and improvements they can put to use in their own jobs: exciting innovations, strategies to modernize their business, different or easier ways to implement, unique use cases, lessons learned, the best of best practices.

If you’ve got something special to share with other Oracle users and technologists, they want to hear from you, and so do we. Submit your proposal now for this opportunity to present at Oracle OpenWorld, the most important Oracle technology and business conference of the year.

We recommend you take the time to review the General Information, Submission Information, Content Program Policies, and Tips and Guidelines pages before you begin. We look forward to your submissions.

Attention HCM customers: HCM Central @ OpenWorld is designed to provide a single place for all things HCM. Have a story related to Oracle implementations around HCM? Submit here.

Attention CX customers: CX Central @ OpenWorld is designed to provide a single place for all things related to the customer lifecycle for all of Oracle's CX customers whose business requires them to definitively differentiate themselves across all channels, touch points, and interactions. Have a story related to Oracle implementations around the Customer Experience lifecycle? Submit here.

Submit Your Proposal

By submitting a session for consideration, you authorize Oracle to promote, publish, display, and disseminate the content submitted to Oracle, including your name and likeness, for use associated with the Oracle OpenWorld and JavaOne San Francisco 2015 conferences. Press, analysts, bloggers and social media users may be in attendance at OpenWorld or JavaOne sessions.

Submit Now.

Oracle Cloud World: Modern Business in the Cloud

Fri, 2015-03-27 08:13
Oracle Corporation Oracle CloudWorld San Jose Evolve IT

Infographic Evolve IT

Join us at Oracle CloudWorld to learn how to solve real problems and modernize your business. If you're focused on evolving IT, you should be here.

Plan your day or register now. Keynote Speakers John R. Rymer John R. Rymer
Vice President, Principal Analyst
Forrester Research
Thomas Kurian Thomas Kurian
President
Product Development, Oracle
Shawn Price Shawn Price
Senior Vice President
Oracle Cloud Go-to-Market
and Product Business Groups, Oracle
Russell Pearson Russell Pearson
Global Oracle Leader, PwC
Sidebar Shadow Register now Register Now Thursday, April 30, 2015
8:00 a.m. – 5:00 p.m.

The Fairmont San Jose
170 South Market Street
San Jose, CA 95113 Sidebar Shadow Stay Connected
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